36 Models H71 & H84TroubleshootingGuide

Section 8 Troubleshooting Guide
PROBLEM PROBABLECAUSE REMEDY PAGE
REF.
1. Allfour LED’s are flashing. a. Thefreezer is locked. a. Seesoft lock and hard lock
information.
16 --17
2. Softlock message appears on
LCD.
b. Morethan 24 hours since the
lastheat cycle.
b. Freezermust go through a
HeatTreatment Cycle every
24hours. Freezer must now
bedisassembled and brush
cleanedor placed in a heat
cycle.
17
c. Power switch isin the OFF
position.
c.Powerswitchmustbeinthe
ONposition. Freezer must
nowbe disassembled and
brushcleaned or placed in a
heatcycle.
17
d. Freezernot in the AUTO or
STANDBYmode.
d. Freezermust be in the AUTO
orSTANDBY mode. Freezer
mustnow be disassembled
andbrush cleaned or placed
ina heat cycle.
17
e. Mixout condition. e. Hoppershould be at least 1/2
fullbefore starting the Heat
TreatmentCycle. Freezer
mustnow be disassembled
andbrush cleaned or placed
ina heat cycle.
17
f. Agitator not installed. f. Agitator must be cleaned and
installedbefore starting the
heatcycle. Freezer must now
bedisassembled and brush
cleaned.
29
g. Agitatornot rotating. g. Agitatormust be cleaned
beforestarting the heat cycle.
Disassemblefreezer and
brushclean.
27
h. Insufficientmix in mix hopper. h. Thelevel of mix in the mix
hoppermust be above the mix
lowprobe before starting the
HeatTreatment Cycle. The
freezermust now be
disassembledand brush
cleaned.
29
3. Hardlock message appears
onLCD.
a. Morethan 14 days since last
brushcleaning.
a. Freezermust be
disassembledand brush
cleanedevery 14 days.
16
b. Abarrel or hopper thermistor
isfaulty.
b. Calla service technician. 16