Telenetics 2185
If all equipment in the network is functioning properly and
RETURNING DEFECTIVE EQUIPMENT FOR REPAIR
General Packing Information
When returning defective equipment to Telenetics or an authorized Telenetics representative for repair, pack the equipment using the fol- lowing guidelines.
1.Do not mark the equipment. Enclose a shipping list identifying each item by serial/part number. Defective units should have tags attached indicating product name and description, product serial number, cus- tomer order number, the malfunction or failure indication, and the return address.
2.Wherever possible,
3.Secure movable and exposed parts before shipment so that they don't come loose in shipment and cause or sustain damage.
4.Materials that are abrasive,
Installations in the USA
When returning defective equipment to Telenetics for factory repair, customers in the USA should contact the Telenetics Return Services Coordinator, at the following number, for return authorization and instructions:
Tel: (949)
Web site: http://www.telenetics.com