Telenetics 2185

If all equipment in the network is functioning properly and anti-stream- ing alarms are occurring, the probable cause is that the subchannel devices are sending valid messages longer than 23 seconds. If this is the case, disable anti-streaming.

RETURNING DEFECTIVE EQUIPMENT FOR REPAIR

General Packing Information

When returning defective equipment to Telenetics or an authorized Telenetics representative for repair, pack the equipment using the fol- lowing guidelines.

1.Do not mark the equipment. Enclose a shipping list identifying each item by serial/part number. Defective units should have tags attached indicating product name and description, product serial number, cus- tomer order number, the malfunction or failure indication, and the return address.

2.Wherever possible, re-use the original packing material and shipping container.

3.Secure movable and exposed parts before shipment so that they don't come loose in shipment and cause or sustain damage.

4.Materials that are abrasive, flake-off or produce dust must not be used for cushioning.

Installations in the USA

When returning defective equipment to Telenetics for factory repair, customers in the USA should contact the Telenetics Return Services Coordinator, at the following number, for return authorization and instructions:

Tel: (949) 455-4000

Web site: http://www.telenetics.com

4-2

Page 52
Image 52
Telenetics 2185 manual Returning Defective Equipment for Repair, General Packing Information, Installations in the USA