Telenetics 2185

When contacting Telenetics, you receive a Telenetics Return Material Authorization (RMA) Control Number. This RMA Control Number should be clearly marked on the return equipment shipping container(s) for easy identification and faster service. The RMA Control Number is a shipment control tool and does not affect the provisions of a Sales or Lease agreement. You need to supply the following information for each piece of equipment returned:

Product Name and Description

Product Serial Number

Customer Order Number

Failure Symptoms

When possible, include a purchase-order number for billing purposes. After packaging the defective materials, ship them prepaid to:

Telenetics Corporation

25111 Arctic Ocean

Lake Forest, California 92630

Installations Outside the USA or Canada

Customers outside the USA and Canada should return defective units to Telenetics Corporation at the above address. Before shipping the unit, obtain a Return Authorization Number and the Return Procedure from Telenetics Corporation. The Return Procedure outlines the appropriate Canadian Customs documentation and information that must accom- pany each return shipment.

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Telenetics 2185 manual Installations Outside the USA or Canada