Customer | service |
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| Contact our customer service department if | your appliance needs repair. | |
E number and FD | number | When you contact our customer service, please have | the E number and the F | |
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| number for your appliance available. |
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| You can find the identification plate with these numbers on the underside of th | ||
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| Questions? Please contact us. We look | forward to | hearing from you! |
800-735-4328
www.thermador.com
5551 McFadden Ave.
Huntington Beach, CA 92649
Warranty
Standard limited warranty
Extended limited warranty
The warranties provided by BSH Home Appliances Corp. in this Statement of
Limited | Warranty apply only to the | BSH Electric Cooktops | (•Cooktop") sold | to y | |||||||
the first | using purchaser, | provided | that | the Cooktop | was | purchased | (1) for | you | |||
and not for resale and | (2) in the United States or | Canada | and is | located | in | ||||||
country | of purchase. | As | used in | this | Statement of | Limited | Warranty, | the term | |||
of Installation" shall | refer | to the | earlier | of the date | the Cooktop is | installed | or | ||||
business days after the date the Cooktop is sold to the first using purchaser, warranties stated herein apply only to the first using purchaser and are not transferable.
BSH warrants that its Cooktop | is free from | defects | in materials and | workmansh | ||||||
a period of twelve (12) months from | the Date of Installation. During | the | warran | |||||||
period, BSH or its authorized | service | center | will repair or replace, at | its | sole | o | ||||
any Cooktop that proves to have been defective under conditions of | normal | us | ||||||||
without charge. All removed parts and | components | shall | become the | property | o | |||||
BSH, at BSH's option. All replaced and/or repaired | parts | shall assume the | iden | |||||||
the original part for purposes of this warranty and this warranty shall not |
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extended with respect to such parts. |
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BSH further warrants that the | electric | heating | elements and | controls | of the | Coo | ||||
and the ceramic glass of the | Cooktop shall | be free from | defects in | materials | ||||||
period of time beginning on the twelfth (12th) month from the Date of Installati continuing until the sixtieth (60th) month from the Date of Installation (•extended warranty period"). During the extended warranty period, BSH will replace any electric heating elements, controls, or ceramic glass of the Cooktop that proves have been defective under normal conditions of use without charge, excluding a labor (including but not limited to labor charges incurred in the removal and reinstallation of any Cooktop), transportation, and/or shipping costs incurred in th performance of this extended warranty. All replaced parts covered under this paragraph shall assume the Identity of the original for purposes of this extende warranty and this warranty shall not be extended with respect to such parts.
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