Toshiba 203S, 203SD TROUBLESHOOTING AND MAINTENANCE

61

8

Chapter 8

8

Problems related to general use of the machine, the copy function, and software

setup are explained here. Be sure to check the problem carefully before calling for

service, as many problems can be solved by the user.

If you are unable to solve the problem, turn off the main switch, unplug the power

cord from the outlet, and contact your dealer.

DISPLAY MESSAGES

When the following indicators light up or blink on the operation panel or the following

alphanumeric codes appear in the display, solve the problem immediately referring

to both the table below and the indicated page.

For problems related to the printer and scanner functions, see the

online manual.

Be sure to use only genuine TOSHIBA parts and supplies.

Indication Cause and remedy Page

Lamp indicator Display

Tray

location

indicator

Blinks

BYPASS : ADD

PAPER The indicated paper tray is not attached,

is attached incorrectly, or has run out of

paper. (The tray is indicated in <*>.)

15

TRAY<*> : ADD

PAPER

CLOSE PAPER

TRAY<*>

Error

indicator Blinks

CLEAR PAPER JAM.

A paper misfeed has occurred.

Remove the misfeed as explained in

"MISFEED REMOVAL".

70

ADF/RADF JAM.

FRONT OR SIDE

COVER OPEN.

CLOSE COVERS.

The cover is open. Close the cover. -

CLOSE THE ADF/

RADF COVER.

The document cover/RADF cover is open.

Close the document cover/RADF cover.

-

REPLACE THE

TONER CARTRIDGE.

The toner cartridge is empty. Replace

the toner cartridge with a new cartridge.

74

SYSTEM ERROR

[XX - XX] REFER

TO USER GUIDE

When [L1-00] appears, the scan head

locking switch is locked. Turn off the

power, release the scan head locking

switch, and turn the power back on.

76

When [F2-02] appears, check the toner

cartridge and make sure that the seal is

not still affixed.

-

The machine will not function. Turn the

power switch off, wait about 10 seconds,

and then turn on the switch again. If this

does not clear the error, remove the power

cord from the outlet, and contact your

service technician.

-

Note

Note

TROUBLESHOOTING AND MAINTENANCE

Contents

Main For users in the USA FOR YOUR RECORDS ... Model Number Serial Number Date of Purchase Authorized Toshiba Copier Service Department Number NOTICE CONTENTS 1PREPARATIONS 2LOADING PAPER 3MAKING COPIES 4CONVENIENT COPY FUNCTIONS 6PRINTER/SCANNER FUNCTIONS 7USER SETTINGS 8TROUBLESHOOTING AND MAINTENANCE 9OPTIONAL EQUIPMENT 10 APPENDIX 3 CAUTIONS (10 cm) Caution label on the machine Cautions on using the machine 4 Cautions on handling the machine Trademark acknowledgements SOFTWARE LICENSE ENVIRONMENTAL INFORMATION SAFETY PRECAUTIONS 6 INTRODUCTION Using the manual About the operation manuals Operation Manual (this manual) 7 MAIN FEATURES A Sort copy Offset function 2 IN 1 copy Margin shift Page 9 1 PREPARATIONS This chapter provides basic information that you should know before using the machine. PART NA MES Operation panel e-STUDIO203S READY TO COPY. 100% 8.5x11 0 Display 12 POWER ON AND OFF The main screen of copy mode appears. Power on Turn the power switch to the "ON" position. Power off Power save modes Preheat mode Auto power shut-off mode 14 LOADING PAPER PAP ER For best results, use only TOSHIBA recommended paper. LOADING PAPER 15 1 and pull the paper tray out until it stops. 2 3 17 BYPASS FEED (including special paper) Important points when inserting paper in the bypass tray Envelopes Available Not Available 1 2 3 19 CHANGING A TRAY'S PAPER SIZE SETTING 1 2 3 4 20 MAKING COPIES NORMAL COPYING 1 2 3 1 up. 2 Check RADF open function 1 glass. 2 of the originals. 3 4 MAKING COPIES 23 Paper output tray extension Paper holder arm Setting the number of copies SELECTING THE TRAY 1 2 3 4 5 25 REDUCTION/ENLARGEMENT/ZOOM 1 2 3 ( ) to select the desired copy ratio and then press the [ENTER] key. 4 then press the [START] key ( ). 26 CONVENIENT COPY FUNCTIONS Using the document glass (e-STUDIO203SD only) 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 6 1 2 3 4 31 COPYING MULTIPLE ORIGINALS ONTO A SINGLE SHEET OF PAPER 1 2 3 4 5 6 1 2 3 4 5 34 1 2 "MARGIN SHIFT" appears and then press the [ENTER] key. Page 36 Chapter 5 INSTALLING THE SOFTWARE SOFTWARE MFP driver Printer driver Scanner driver 37 BEFORE INSTALLATION Hardware and software requirements 38 INSTALLING THE SOFTWARE 1 2 3 4 5 6 7 8 9 10 11 12 13 14 INSTALLING THE SOFTWARE Connecting a USB cable 1 connector on the machine. 2 Page 5 6 7 8 Page 5 6 7 Page 6 7 8 49 Chapter 6 System requirements for USB 2.0 (Hi-Speed mode) PRINTER/SCANNER FUNCTIONS 50 USING THE PRINTER MODE BASIC PROCEDURE FOR PRINTING 1 2 3 4 Canceling a print job 1 2 51 USING THE SCANNER MODE SCANNING USING THE KEYS ON THE MACHINE 1 2 3 4 PRINTER/SCANNER FUNCTIONS 52 Button Manager scan menu SCANNING FROM YOUR COMPUTER OPERATION IN COPY, PRINTER, AND SCANNER MODES 53 1 2 3 4 5 Viewing the online manual 54 USER SETTINGS USER PROGRAMS Copy mode Page Page Page Print mode 59 SELECTING A SETTING FOR A USER PROGRAM 1 2 3 4 Audible signals (key entry beep, invalid key beep, base setting beep) Base settings 61 Chapter 8 DISPLAY MESSAGES TROUBLESHOOTING AND MAINTENANCE Indication Cause and remedy Page Lamp indicator Display 63 TROUBLESHOOTING THE MACHINE Page Page Page 67 PROBLEMS DURING SETUP OF THE SOFTWARE MFP driver cannot be installed (Windows 2000/XP) 1 2 3 4 Plug and play screen does not appear 1 2 3 4 The MFP driver cannot be correctly installed by Plug and Play (Windows 2000/XP/Vista) 1 2 3 4 Removing the software 1 2 3 70 MISFEED REMOVAL 1 2 A: Misfeed in the paper feed area 1 2 B: Misfeed in the fusing area 1 2 3 C: Misfeed in the transport area 1 2 3 4 D: Misfeed in the RADF (Option) Document feeder cover RADF jam release lever Roller (X) (Y) 74 1 2 3 4 5 76 6 7 SCAN HEAD LOCKING SWITCH 77 CHECKING THE TOTAL COUNT 1 Press the [ ] key ( ) or [ ] key ( ) until "TOTAL COUNT" appears, and then press the [ENTER] key. 2 display the count of each function. MAINTENANCE REQUIRED 78 CLEANING THE MACHINE Cabinet Document glass and the back side of the document cover/ RADF Document glass/scanning window Document cover/RADF RADF roller RADF scanning window Black line Page OPTIONAL EQUIPMENT 81 250-SHEET PAPER FEED UNIT (MY-1034) Using the MY-1034 with the printer function 1 2 3 4 5 Interface cable 82 APPENDIX Page Printer Function Scanner Function Reversing automatic document feeder (MR-2019) 250-sheet paper feed unit (MY-1034) 87 INDEX Symbols Numerics A M N O P R U INDEX BY PURPOSE Making copies Using convenient copy functions Connecting the computer Caution Page For users in the USA WARNING: Notice for Users in U.S.A. Declaration of Conformity