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Maintenance

 

 

 

 

 

 

Cannot play back a disc.

Clean the disc.

 

 

Ensure the disc label is facing up.

 

 

Check if the disc is defective by trying another disc.

 

 

Cancel the ratings control or change the control level.

 

 

Insert a correct disc that can be played back on this unit.

 

Playback does not start when

Check the settings in the Parental menu.

the title is selected.

 

 

 

 

 

 

 

Cannot connect to the network.

Check that the LAN cable connection is properly made.

 

 

Turn on the modem or broadband router.

 

 

Check that the broadband router and/or modem is correctly

 

 

connected.

 

 

Check the Network Connection Setting.

 

Cannot connect to the network

Check the content of your Internet service contract to see if your

while my PC is connected to

Internet service provider prevents multiple terminals connecting at

 

the network.

the same time.

 

Subtitles appear on the screen.

Press the OSC button on the remote and scroll down to select

 

 

Subtitle to change to Off or None.

 

 

Check the disc content to ensure subtitles are not part of the scene

 

 

content.

 

 

No return to start-up screen

Reset this unit by turning it off, then on again.

 

when disc is removed.

 

 

 

 

The unit cannot read Blu-ray

Dew condensation may form inside the unit. Do not use this unit for

Disc™/DVD/CD.

at least a few hours until its inside gets dry.

 

 

Wipe the dirt off the disc or replace the disc.

 

 

 

Angle does not switch.

The angle cannot be switched for Blu-ray Disc™/DVD which do not

 

 

 

contain multiple angles.

 

 

In some cases multiple angles are only recorded for specific scenes.

 

 

 

Cannot use the BD-Live™

Use a USB flash drive with enough space.

 

 

function.

 

 

 

 

 

 

 

 

No 3D effectiveness.

Set Blu-ray 3DTM Mode to Auto.

 

 

Connect to a 3D TV.

 

 

Playback a 3D disc.

 

 

Wear 3D glasses.

 

 

 

 

 

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Toshiba BDX5500KC manual Maintenance, Subtitle to change to Off or None, Set Blu-ray 3DTM Mode to Auto