DKT2020-SD Telephone | Toshiba CTX guide

The Grand Tour

DKT2000-series Telephones

Handset

Red/Green

LED Indicators

Dial Pad

5972

Fixed Buttons

Microphone

Location

DKT2020-SD Telephone

LCD Display

LCD Control

Buttons/

Soft Keys

Flexible

Buttons

Fixed Buttons

The fixed buttons on your telephone enable you to perform standard functions quickly and easily. These buttons are described in Chapter 2 – The Basics.

Strata CTX DKT/IPT Telephone 11/03

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Toshiba CTX manual DKT2020-SD Telephone

Contents

DKT/IPT Telephone User Guide Publication Information Toshiba America Information SYSTEMS, INC. Tais Toshiba America Information Systems, Inc Contents Advanced Operation Iii DKT3014 LCD Features Appendix a Centrex Application Appendix C IPT1020-SD Settings Organization Introduction Conventions How to Use This Guide See Figure Related Documents/Media Introduction DKT3000-series Telephones Grand Tour Grand Tour Flexible Buttons Fixed ButtonsLiquid Crystal Display DKT2000-series Telephones IPT1020-SD Telephones DKT2020-SD Telephone Line Buttons Important Read First BasicsWhat’s My Line? Which Outgoing/Incoming Call Features Do I Have? Handset Making a CallHot Dialing Spkr Button Handsfree Answerback Switching Between Handset and SpeakerphoneAnswering a Call Speaker Responding to a Lit Msg LED Message Waiting Turning On/Off MW LED on Another Extension Microphone To transfer a call directly to Voice Mail VM Call TransferTo perform Call Transfer Immediate To hold a conference call Conference CallsTo conference calls To transfer conference control Adding Voice Mail to a Conference Connecting Two Outside Lines To Split from a conference Conference Split/Join/Drop To Drop the Split party from a conference Consultation Hold HoldExclusive Hold Automatic Hold To adjust handset Beep Tone Volume ControlLCD Contrast Adjustments To adjust the handset volume LCD Contrast Adjustments Advanced Operation Using Your LCD Line Soft Keys Soft Key Example To set an advisory message Advisory MessagesTo clear the registered message Forced Account Codes To dial using Forced Account CodesAccount Code Calls Verified/Non-Verified Account Codes To enter an Account Code using access codes To dial using the Account Code buttonVoluntary Account Codes Verified/Non-Verified Automatic Busy Redial To cancel Automatic Busy RedialTo activate Automatic Busy Redial Automatic Callback To cancel ACBTo set Automatic Callback To change the BGM source 1~15 assigned to the BGM button To enable background music on your telephone speakerTo cancel background music on your telephone speaker Background Music System Call ForwardStation Station Call Forward Categories Call Forward Settings To use the Call Forward button sequence Station Call Forward Procedures Call Forward Examples Call Forward Procedure Feature Button Sequence Call Forward Procedure Feature Button Sequence Advanced Operation An ext Call Park Orbits Call HistoryTo view Call History To retrieve a parked call Call PickupGroup Pickup To park a call To perform Call Pickup Ringing, Page or Held Call Pickup To answer a waiting call by placing the current call on hold Call Waiting Direct Station Selection Buttons Hotline Direct Inward System Access DisaTo connect directly to another station’s extension To set distinctive ringing CTX software R1.2 or lower Distinctive RingingTo set distinctive ringing CTX software R1.3 or higher To deactivate DND Do Not DisturbTo activate DND on your Primary extension To activate DND on a non-Primary extension Door Locks Setting DND for Another Extension To answer a door phone call Door Phones To call/monitor a door phone Echo CancellationEmergency Call Emergency Monitoring Station To change the Language Display Emergency RingdownLanguage Codes Microphone Cut-Off To answer a Speaker OCA call Off-hook Call AnnounceTo make an OCA call To answer a Handset OCA call To use Busy Override Override CallsBusy Override Do Not Disturb Override To use Destination Restriction or Traveling Class Override Executive OverrideDestination Restriction/Traveling Class Override To perform Executive Override Privacy Override Class of Service OverrideTo perform Class of Service Override Paging To make an All Call Answering aAll Call Emergency To use Privacy Release To set/cancel PrivacyPrivacy Redial Speed Dial Making a Call Using Speed Dial To access the SD directories Accessing System SD and Personal SD Directories DKT3014-SDL Name Storage Advanced Speed Dial Operation To change Tone Dialing Tone/Pulse Dialing Voice Mail Soft Keys Voice Mail Direct Transfer Accept Soft Keys for CTX Digital Telephones Next Name Security Code To record a call Call Recording Pause/Resume Recording Other Voice Mail Features DKT3014 LCD Features Direct Station Selection Directory and Speed Dial Listings Internal Directory and External Directory System Speed Dial and Personal Speed Dial To assign Station Speed Dial names Storing Personal Speed Dial Names Press 6SGLDO. The Speed Dial name is now programmed DKT3014 LCD Features User Programming Programming Feature Buttons Flexible Button Codes User Programming Mode Feature Code Setting/Changing a Flexible Button’s Function Changing a One Touch Button One Touch Buttons To Use a One Touch Button Setting/Changing a Personal Speed Dial Code Feature Codes Feature Access Codes Feature Access Code Sequences1 Messaging Advisory 6SGLDO4+QQQ LED LED Indicator Details DADM/DSS Console Buttons and LEDs Dadm DSS Buttons DSS Console Transferring to an Idle Station Calling a StationTo transfer a call to an idle station To transfer call to a busy station Call Transfer with Camp-onCall Answering Outside Line Speed Dial To override call forward with your DSS Console PagingCall Forward Override DSS Override Night Transfer Button Ringing Repeat Centrex Feature ButtonsCentrex Application Flexible Directory Numbering Delayed Ringing Definitions Button Labels LQH 3656 Button Labels IPT1020-SD Settings FB buttons for 10-button phones FB Buttons FB buttons for 14-button phones IPT-to-IP Network Connection Instructions Initializing the IPT1020-SD Manual setting, then press +ROG. Press % Action LCD Indication Remarks IP Telephone Start Up Sequence FB3 IPT1020-SD Function Settings Viewing IPT1020-SD Terminal Information Setting the IPT1020-SD Headset Transmit Volume 101 Index 102 103 104