Toshiba CTX 2

The Grand Tour

DKT3000-series Telephones

2Strata CTX DKT/IPT Telephone 11/03

Toshiba LCD telephones provide easy access to frequently-used features. Prompts

guide you through specific tasks. They also provide Outside Line Identification, User

Name/Number, Call Duration, Date/Time of Day displays, and the ability to display

names and telephone numbers of outside, incoming callers.

The DKT3001 single line digital telephone is also available - see the Strata CTX

DKT3001/2001 Digital Single Line Telephone User Guide for more details.

DKT3020-SD Telephone

6746

Page ScrollMode Feature

Msg

Mic Redial

Spdial

Spkr Cnf/Trn Hold

Vol

Dial Pad

Handset

Red/Green

LED Indicators

Fixed Buttons

LCD Display

LCD Control

Buttons/

Soft Keys

Flexible Buttons

(also known as

Programmable

Buttons - PB)

Microphone Location

“StrataIP”

appears on

IP telephones

Contents

Main Publication Information Copyright 2003 Toshiba America Information Systems, Inc. Telecommunication Systems Division TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (TAIS) Telecommunication Systems Division License Agreement Toshiba America Information Systems, Inc. Telecommunication Systems Division Limited Warranty Contents Introduction Chapter 1 The Grand Tour Chapter 2 The Basics ii Chapter 3 Advanced Operation Page iv Chapter 4 DKT3014 LCD Features Chapter 5 User Programming Chapter 6 DADM/DSS Console Appendix A Centrex Application Index Page Introduction Organization viii How to Use This Guide Conventions Related Documents/Media Page The Grand Tour 1 DKT3000-series Telephones The Grand Tour 2 Fixed Buttons Flexible Buttons Liquid Crystal Display 4 IPT1020-SD Telephones DKT2000-series Telephones The Grand Tour DKT2000-series Telephones Strata CTX DKT/IPT Telephone 11/03 5 Fixed Buttons 6 Flexible Buttons Liquid Crystal Display The Basics 2 Important - Read First Whats My Line? 8 Which Outgoing/Incoming Call Features Do I Have? Making a Call Hot Dialing Spkr Button Handset 10 Answering a Call Handset Speaker Handsfree Answerback Switching Between Handset and Speakerphone Message Waiting Responding to a Lit Msg LED 12 Turning On/Off MW LED on Another Extension Microphone Call Transfer 14 Conference Calls Adding Voice Mail to a Conference Connecting Two Outside Lines 16 Conference Split/Join/Drop Page 18 Hold Exclusive Hold Automatic Hold Consultation Hold Volume Control LCD Contrast Adjustments Page Advanced Operation 3 Using Your LCD 22 Soft Keys When Soft Keys are on, they replace the functions on the 0RGH, 3DJH, 6FUROO and )HDWXUH buttons below the LCD. ()HDWXUH is a future feature for DKT3000-series phones and the IPT1020-SD.) The following table defines Soft Key Prompts. Soft Key Example 24 Advisory Messages Account Code Calls Verified/Non-Verified Account Codes Forced Account Codes 26 Voluntary Account Codes (Verified/Non-Verified) Automatic Busy Redial 28 Automatic Callback Background Music 30 Call Forward System Station Station Call Forward Categories Call Forward Settings 32 Station Call Forward Procedures Call Forward Examples 34 Page 36 Call History Call Park Orbits 38 Call Pickup Group Pickup Ringing, Page or Held Call Pickup To perform Call Pickup Press the buttons shown in the table below for the desired Pickup feature. 40 Call Waiting Direct Inward System Access (DISA) Direct Station Selection Buttons (Hotline) 42 Distinctive Ringing Do Not Disturb 44 Setting DND for Another Extension Door Lock(s) Door Phone(s) 46 Echo Cancellation Emergency Call Emergency Monitoring Station Emergency Ringdown Language Codes Microphone Cut-Off 48 Off-hook Call Announce Override Calls Busy Override Do Not Disturb Override 50 Executive Override Destination Restriction/Traveling Class Override Class of Service Override Privacy Override Paging 52 Answering a Page All Call Page Emergency Page Privacy Redial 54 Speed Dial Making a Call Using Speed Dial Accessing System SD and Personal SD Directories Storing a System/Station Speed Dial Number Advanced Speed Dial Operation Tone/Pulse Dialing 58 Voice Mail - Direct Transfer Voice Mail Soft Keys Page 60 Page 62 Call Recording 64 Other Voice Mail Features Strata CTX DKT/IPT Telephone 11/03 65 DKT3014 LCD Features 4 DKT3014-SDL Telephone 66 Directory and Speed Dial Listings Direct Station Selection System Speed Dial and Personal Speed Dial Internal Directory and External Directory 68 Storing Personal Speed Dial Names Page Page User Programming 5 Programming Feature Buttons 72 User Programming Mode Flexible Button Codes Flexible Button Codes Setting/Changing a Flexible Buttons Function Table 11 Flexible Button Codes Feature Code Feature Code 74 One Touch Buttons Changing a One Touch Button To Use a One Touch Button Setting/Changing a Personal Speed Dial Code 76 Feature Codes Page 78 Page 80 LED Indicator Details DADM/DSS Console 6 82 DADM Buttons and LEDs DSS Console DSS Buttons 84 Calling a Station Transferring to an Idle Station Call Transfer with Camp-on Call Answering (Outside Line) Speed Dial 86 Paging Call Forward Override (DSS Override) Night Transfer Button Centrex Application A Flexible Directory Numbering Centrex Feature Buttons Ringing Repeat Page Button Labels B Button Labels 90 Button Labels Page IPT1020-SD Settings C 94 FB Buttons FB buttons for 20-button phones FB buttons for 10-button phones FB buttons for 14-button phones 96 Initializing the IPT1020-SD IPT-to-IP Network Connection Instructions Page IPT1020-SD Settings 98 IP Telephone Start Up Sequence IPT1020-SD Settings IPT1020-SD Function Settings 4. Press +ROG to set the above data. 5. Go off-hook and hang up. 100 Setting the IPT1020-SD Headset Transmit Volume Viewing IPT1020-SD Terminal Information Index A B C 102 D E F G H I J L M R S T U V