The Basics

Conference Calls

Adding Voice Mail to a Conference

The Conference Master can add voice mail to a conference. This feature enables participants in a conference to listen to or leave a voice mail message during one telephone call.

To add Voice Mail to a conference call (performed by Conference Master)

1.Press &QI￿7UQ to place the current call on Consultation Hold.

2.Dial the voice mail (VM) extension number, then enter the VM mailbox and security code. This adds the voice mailbox to the conference.

3.Press &QI￿7UQ to reconnect to the original party. (You can continue to add conference members by pressing &QI￿7UQ and dialing another extension.)

Now, all parties in the conference can listen to or record a message to this voice mailbox. Only the Master can control the VM with touchtones or Soft Keys.

Connecting Two Outside Lines

1.While talking on an outside call, press &QI￿7UQ. You hear dial tone. The extension LED flashes (conference rate).

2.Dial an outside line access code and outside telephone number.

3.After the party answers, press &QI￿7UQ. The extension LED flashes (in-use rate) and all parties are conferenced.

If you receive a busy tone or if the station does not answer, press the flashing extension button to return to the original connection, press &QI￿7UQ.

4.Hang up. The extension LED flashes (exclusive-hold rate) and the two lines are connected. The LED turns Off when the parties hang-up.

5.To supervise a tandem call, press the extension button. If the parties have finished, hang up...or if the parties are still talking, press &QI￿7UQ and hang-up. Both Line LEDs turn Off and the connection is released.

If your telephone company provides auto disconnect, the connection may release automatically when the parties hang up. If not, the lines must be supervised to be disconnected.

Strata CTX DKT3000/2000-Series Telephone 05/02

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Toshiba DKT3000/2000 manual Adding Voice Mail to a Conference, Connecting Two Outside Lines