Advanced Operation
Call Forward
Call Forward
System
System Call Forward (which is set in Programming) automatically directs calls to a predefined location, such as Voice Mail. See your CTX System Administrator to determine which type of Call Forward you have, as well as the Call Forward location.
Station
Station Call Forward enables you to assign Call Forward destinations for each extension on your telephone. Each extension can be independently set for a different Call Forward feature. You can set a Flexible Button to perform any Call Forward function - see “Programming Feature Buttons” on page 63 for more details. Call Forward must be set prior to receiving the call.
The following calls to your station can be forwarded:
•Internal calls
•Auto Attendant calls
•Outside lines that ring only your station
•Transferred internal or incoming line calls
Call Forward Categories
You can set Call Forward for the following categories of calls. Within these categories, you can use five different types of Call Forward Settings.
•Call Forward Any Call – Forwards any call, whether an internal call or incoming line call.
•Call Forward - Incoming Line – Forward incoming line calls only.
•Call Forward Any Call - Set for Another Station – Enables you to forward all calls for another telephone within your telephone system.
•Call Forward - Incoming Line Set for Another Station– Enables you to set forwarding of incoming line calls for another telephone within your telephone system.
•Call Forward System – Forwards the calls to the destination preset for the entire telephone system, commonly voice mail.
28 | Strata CTX |
