Toshiba e-STUDIO166, e-STUDIO206 manual Before Calling Service Technician, General operation

5 TROUBLESHOOTING

Before Calling Service Technician

When you encounter trouble using this equipment, check the items listed below.

General operation

Phenomenon		Usual cause	Countermeasure
The equipment does not		The power cable is not	Plug in the power cable securely.
operate at all.		plugged in securely.
The equipment does not		One or more of the message	Check which lamp is lit or blinking and
operate even when you press		lamps is lit or blinking.	take any countermeasure accordingly.
any of the buttons.			P.78 “When Message Lamp is Lit/
			Blinking”
		The equipment is in the	Press the [ENERGY SAVER] button to
		energy saving mode.	cancel this mode.
			P.30 “Saving energy when not in use -
			Energy saving mode -”
		The access code needs to	Key in the 3-digit access code.
		be keyed in (when the equip-	(For the details of the access code set-
		ment is managed under the	ting, ask your service technician.)
		access code function).
		It has been a short time	Wait for the completion of warm-up and
		since the power was turned	then try again.
		ON.
Scanning stops before it is		The built-in memory of the	Press the [START] button to copy the data
finished. (The [START] lamp		equipment has become full.	scanned so far. Press the [FUNCTION
is lit and the [FUNCTION			CLEAR] button to delete the data
CLEAR] lamp is blinking.)			scanned so far.
Copying stops before it is fin-		Approx. 250 sheets of paper	Remove the paper from the receiving tray,
ished. (The [START] lamp		have continuously exited and	and then press the [START] button. Copy-
and the middle paper jam		the equipment stops copy-	ing resumes. Press the [FUNCTION
position lamp (	) are lit and	ing to prevent the copied	CLEAR] button to end the copy job.
the [FUNCTION CLEAR]		paper from overflowing from
lamp is blinking.)		the tray.
Printing stops before it is fin-		Approx. 250 sheets of paper	Remove the paper from the receiving tray,
ished. (The [START] lamp		have continuously exited and	press the [START] button, and then click
and the middle paper jam		the equipment stops printing	the [OK] button in the “Out of paper” error
position lamp (	) are lit and	to prevent printed paper from	dialog box in the TOSHIBA Viewer. Print-
the “Out of paper” error dialog		overflowing from the tray.	ing resumes.
box is displayed in the
TOSHIBA Viewer.)
“ALP” appears on the LED		The equipment is in the low	The equipment automatically enters into
display.		power mode.	this mode when a specified period of time
			has passed since its last use. Copying is
			enabled.
“SLP” appears on the LED		The equipment is in the	The equipment automatically enters into
display.		sleep mode.	this mode when a specified period of time
			has passed since its last use. Warm-up
			starts either when print data are received
			or when any button on the control panel is
			pressed. Copying is enabled when the
			warm-up has finished.
Even when the equipment is		This cable is not certified	Use a USB2.0 Hi-Speed certified cable.
connected with a PC by a		according to the USB2.0 Hi-
USB cable, the equipment is		Speed.
not recognized.		The equipment is connected	When the equipment is connected with a
		with a PC via a USB hub.	PC via a USB hub, the equipment may
			not be recognized. Connect it with a PC
			directly by a USB cable.

94 Before Calling Service Technician