Features

Caller Confirmation Prior to Transferring

Caller Confirmation Prior to Transferring

System Availability: All systems

When a caller stays on the line and does not enter any DTMF digits, the system assumes that the caller is using a rotary telephone and the call is transferred to the operator for assistance. In some cases, a “no response” call is caused by a caller hang up that has gone undetected by the telephone system.

Stratagy can be configured to handle both possibilities by asking for oral confirmation from the caller. Depending on whether there is a response, the call is either transferred to the operator or disconnected.

Benefit(s)

•Eliminates calls being transferred to the operator when the outside caller has already hung up, making more effective use of the ports and personnel.

•Makes Stratagy easily adaptable to a variety of different telephone environments.

Call Record (with Strata CTX)

System Availability: All systems

Important! Requires SMDI integration with Strata CTX system.

While on an active call, a station user can record the conversation and store it in a Stratagy voice mailbox by pressing an optionally programmed 5HFRUG feature key on the telephone.

Note Once the 5HFRUG button is pressed, the Record LED flashes rapidly and there is approximately a one second interval (in extreme busy conditions, up to five seconds) before the recording starts and the Record LED changes to the in-use interval flash rate.

To stop recording, the user only has to press the 5HFRUG key again. Recordings can also be paused and restarted by pressing an optionally programmed 36￿5(6 key on the phone. Users can be given the ability to have the recordings go to their personal mailbox or to an alternate mailbox.

Benefit(s)

The user can keep a record of important phone calls for reference.

Call Record Over Strata Net

System Availability: Stratagy ES

Important! Requires Toshiba Proprietary Integration, Strata CTX Release 2, and Stratagy ES Release 4 software.

The Call Record to Remote Voice Mail feature works for users in all Strata CTX nodes within a Strata Net multi-system networking configuration. Previously, the voice mail Call Record feature was only available to users in the Strata CTX node hosting the Stratagy ES voice processing system.

Note The Call Record feature remains only locally supported if the Stratagy voice mail system is one of the legacy DOS-based platforms, i.e. Stratagy Flash, Stratagy IVP8.

Stratagy General Description 01/03

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Toshiba IVP8, ES4, ES80 Caller Confirmation Prior to Transferring, Call Record with Strata CTX, Call Record Over Strata Net
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ES96R, IES32, IVP8, ES80, ES4 specifications

The Toshiba ES48, IES32, ES8, ES96R2, and IES16 are leading-edge products from Toshiba, known for their advanced engineering and innovative technologies. Each model is designed to cater to specific industrial requirements, making them versatile for a variety of applications.

The Toshiba ES48 is known for its robust performance in power generation and distribution. One of the key features of the ES48 is its advanced control systems that improve operational efficiency. It is designed to handle high loads and offers exceptional reliability, making it suitable for critical infrastructure. This model stands out for its modular design, which allows for scalability and easy upgrades as technology evolves.

The IES32, on the other hand, is engineered for industrial automation. It integrates seamless communication technologies, making it ideal for smart manufacturing environments. The highlight of the IES32 is its adaptability to various industry standards, which enables smoother integration into existing systems. Enhanced security features are also a significant aspect of this model, ensuring the protection of sensitive data against cyber threats.

Next is the Toshiba ES8, which focuses on energy efficiency. The ES8 is equipped with innovative power management systems that significantly reduce energy consumption while maintaining high performance levels. Additionally, it utilizes a sophisticated cooling technology that prolongs the life of the equipment and minimizes maintenance costs. Its user-friendly interface allows operators to easily adjust settings for optimal performance.

The ES96R2 is a powerhouse designed for high-performance computing applications. It boasts high processing speeds and exceptional graphics capabilities, making it perfect for data-intensive tasks. The ES96R2 also emphasizes thermal management and energy efficiency, reducing the overall carbon footprint of operations. With advanced virtualization technology, this model can operate multiple applications simultaneously without compromising performance.

Finally, the IES16 is designed for advanced connectivity solutions. It supports a wide range of communication protocols, allowing for integration into the Industrial Internet of Things (IIoT) framework. This model features redundant systems that enhance reliability and ensure continuous operation, even in adverse conditions. The IES16’s data analytics capabilities provide real-time insights into operations, empowering businesses to make informed decisions.

In summary, each Toshiba model—ES48, IES32, ES8, ES96R2, and IES16—showcases distinctive features and technologies that cater to diverse industrial needs, solidifying Toshiba's reputation as a leader in technology-driven solutions.
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