Toshiba ES80, ES4, ES96R, IVP8, IES32 manual Fax Server, Fax Mail, Immediate Retrieval Local

Stratagy ES Feature Groups

Fax Server

Fax Server

With the Fax Server feature group, the Stratagy ES system serves as the central hub for fax messaging and transmission.

To use fax with the Stratagy ES:

•A Intel GammaFax board and D/41ESC or D/160SC-LS voice board must be installed.

•The fax feature must be electronically activated by Toshiba using the SAM installed on the parallel port of the Stratagy ES.

To send a fax from a user’s computer using the Stratagy ES Fax Server, the Custom Fax Printer Driver must be installed on the client computer.

Note Due to its card slot limit, the Fax Server Feature Group is not available on the ES4.

To use fax with the iES32, the fax feature must be electronically activated by Toshiba using the SoftSAM. The iES32 will support two channels of fax for each active group of eight voice ports; i.e., a four or eight-port iES32 supports two channels of fax while a 12 or 16-port system supports four channels of fax. If the Fax Feature Group is enabled on the iES32, the additional fax channels are automatically included when the voice port capacity is upgraded.

Fax Mail

With Fax Mail, the system accepts a fax document as a mailbox message. Just as with the voice recording, the fax is “recorded” and stored in the user’s mailbox on the system’s hard drive. A typical page of fax text is equal to approximately 15 seconds of voice storage. When the user picks up messages, those containing faxes are identified.

Users can retrieve the fax documents in one of two ways: Fax Message Immediate Retrieval or Fax Message Remote Retrieval. Either a specific fax message or all fax messages currently in the mailbox, can be sent to a defined fax machine (Fax Back), sent immediately to the user if calling from a fax machine (Fax on Demand), or automatically faxed to a predefined fax machine upon receipt (AutoFax Print).

When coupled with the Unified Messaging Feature Group, the fax messages can appear in the user’s e-mail inbox.

Benefit(s)

This feature is particularly useful for business people who travel frequently. Callers wishing to send faxes “upload” the fax messages into the Stratagy ES system. When the business person picks up messages, any fax messages can be retransmitted to a fax device such as a portable computer or a hotel fax machine. The users greeting should provide the caller with instructions for transmitting a fax.

Immediate Retrieval (Local)

To immediately retrieve a fax message, the user must call from a fax machine with a handset (or other device capable of receiving a fax where prompts can be heard and DTMF tones transmitted). The user reviews the message, is prompted that the message contains a fax, and the number of pages. The user is prompted to press the Start key on the fax machine, and Stratagy ES begins transmitting the fax over the connection. When the fax has been transmitted, the call is disconnected.

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