Features

Call Queuing

Call Queuing

System Availability: All systems

When a user’s extension is busy, Stratagy can be configured to offer the caller the option of either leaving a message or holding until the called extension becomes available. If the caller opts to hold, Stratagy plays “on-hold music” (or other information such as company name, product name or information). If more than one caller chooses to hold for the same extension, Stratagy queues the callers in the order their calls were received. Callers are periodically informed of their position in the queue.

Benefit(s)

•Provides callers an efficient and friendly method to “wait in line” for the called party.

•Callers hear music/information while they wait and all calls are connected on a first-come basis.

Call Screening

System Availability: All systems

When a caller enters a user’s mailbox number with Call Screening enabled, the system requests the caller state his/her name and the name of the company he/she represents. Stratagy records the information, dials the extension, and announces the calling party by playing the recording.

The user enters DTMF digits to accept or reject the call or to route the caller to another user, including an announcement. A rejected caller is prompted to leave a voice mail message for the user.

Benefit(s)

Enables users to:

•Take important calls while routing other calls to their voice mailbox where they can be played at a more convenient time.

•Prioritize their time more efficiently.

•Reserve certain times or days for specific tasks.

Class of Service (COS)

System Availability: Stratagy ES

System Administrators can create and manage mailboxes with similar attributes using a function called Class of Service (COS).

When the System Administrator changes a feature(s) in the COS parent, the same feature(s) are changed automatically in all user mailboxes that have been assigned to that COS. In other words, the COS parent enables the System Administrator to do global changes within the dependent user mailboxes.

Overridden fields can be changed back using the Revert function for individual fields or the Reset function to clear the overrides from all fields in the mailbox.

User mailboxes can also be created without dependence on a COS user agent. Mailboxes created in that manner, using the Mailbox User Agent feature, must have the function(s) or settings changed individually.

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Stratagy General Description 01/03

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Toshiba ES4, ES96R, ES80, IVP8, IES32 manual Call Queuing, Call Screening, Class of Service COS
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ES96R, IES32, IVP8, ES80, ES4 specifications

The Toshiba ES48, IES32, ES8, ES96R2, and IES16 are leading-edge products from Toshiba, known for their advanced engineering and innovative technologies. Each model is designed to cater to specific industrial requirements, making them versatile for a variety of applications.

The Toshiba ES48 is known for its robust performance in power generation and distribution. One of the key features of the ES48 is its advanced control systems that improve operational efficiency. It is designed to handle high loads and offers exceptional reliability, making it suitable for critical infrastructure. This model stands out for its modular design, which allows for scalability and easy upgrades as technology evolves.

The IES32, on the other hand, is engineered for industrial automation. It integrates seamless communication technologies, making it ideal for smart manufacturing environments. The highlight of the IES32 is its adaptability to various industry standards, which enables smoother integration into existing systems. Enhanced security features are also a significant aspect of this model, ensuring the protection of sensitive data against cyber threats.

Next is the Toshiba ES8, which focuses on energy efficiency. The ES8 is equipped with innovative power management systems that significantly reduce energy consumption while maintaining high performance levels. Additionally, it utilizes a sophisticated cooling technology that prolongs the life of the equipment and minimizes maintenance costs. Its user-friendly interface allows operators to easily adjust settings for optimal performance.

The ES96R2 is a powerhouse designed for high-performance computing applications. It boasts high processing speeds and exceptional graphics capabilities, making it perfect for data-intensive tasks. The ES96R2 also emphasizes thermal management and energy efficiency, reducing the overall carbon footprint of operations. With advanced virtualization technology, this model can operate multiple applications simultaneously without compromising performance.

Finally, the IES16 is designed for advanced connectivity solutions. It supports a wide range of communication protocols, allowing for integration into the Industrial Internet of Things (IIoT) framework. This model features redundant systems that enhance reliability and ensure continuous operation, even in adverse conditions. The IES16’s data analytics capabilities provide real-time insights into operations, empowering businesses to make informed decisions.

In summary, each Toshiba model—ES48, IES32, ES8, ES96R2, and IES16—showcases distinctive features and technologies that cater to diverse industrial needs, solidifying Toshiba's reputation as a leader in technology-driven solutions.
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