Toshiba ES4, ES80, ES96, ES96R manual

Telecommunication Systems Division

January 2003

Stratagy iES32, ES4, ES80,

ES96, ES96R

User Guide

Voice Processing Systems

Contents

Main Publication Information Copyright 2003 Toshiba America Information Systems, Inc. Telecommunication Systems Division TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (TAIS) Telecommunication Systems Division License Agreement Toshiba America Information Systems, Inc. Telecommunication Systems Division Limited Warranty Contents Introduction Chapter 1 The Grand Tour ii Chapter 2 Getting Started Chapter 3 Play Messages Chapter 4 Send Messages Chapter 5 Manage Mailbox Appendix A Using Stratagy ES with a Strata CTX Page Page Page Introduction Organization viii Conventions Action/Response Table x Related Documents/Media Stratagy eBrochure and Advisor CD-ROM The Grand Tour 1 2 Overview The Grand Tour Overview Figure 1 StratagyES Main Menu Exit U Features to Personalize Your Mailbox Message Folders Single Message Folder Dual Message Folders 6 Multiple Message Folders Page 8 Message Types Forwarded Message Reply Message Fax Message E-mail Message 10 Greetings Personal System Busy Special Delivery Options Urgent Private Return Receipt Future Delivery Message Destination Selections Personal Distribution Lists System Distribution Lists Directory 14 User Options User Prompts Page Getting Started 2 User Tutorial 18 Step 1: Access Your Mailbox Page 20 Step 2: Record Your Name Step 3: Record Your Personal Greeting 22 Step 4: Change Your Security Code Step 5: Exit Your Mailbox or User Mode Play Messages 3 24 Access Messages Playback Controls Page Play Messages Play Messages 26 Play Messages to play messages. Page 28 Special Functions 30 Page 32 Retrieve and Listen to E-mail Messages 34 Page Page Send Messages 4 38 Recording Controls Pause/Resume (toggle or 30 seconds) End Recording Send Messages Send a Message Send a Message 40 Page 42 Forward a Message 44 Page 46 Reply to the Current Message 48 Special Delivery Options Future Delivery 50 Send a Direct Fax Page Page Manage Mailbox 5 54 Change Greeting Create or Record Over a Personal Greeting 56 Select a Personal Greeting 58 Review a Personal Greeting Change User Options 60 Change Do Not Disturb (DND) Setting Change Call Screening Setting 62 Change Security Code Select Busy Greeting 64 Create or Record Over Busy Greeting Page 66 Record Your Name Page 68 Change Message Notification Page Manage Mailbox Change User Options 70 Set Automatic Message Copy Page 72 Review Option Settings 74 Manage Personal Distribution Lists Page 76 Manage Guest Mailboxes Use Guest Mailboxes 78 Manage Personal Folders Page 80 Using Stratagy ES with a Strata CTX A Call Forward 82 Message Waiting Responding to a Lit Msg LED 84 Turning On/Off Message Waiting LED on Another Extension Toshiba Proprietary Integration Soft Key Control of Voice Mail Page 86 Page 88 Page 90 Call Record to Stratagy ES Direct Transfer to Voice Mailbox Voice Mail Conference Page Fax Printer Driver B 94 Configure/Personalize Fax Printer Driver Page 96 Use Fax Printer Driver 98 SES Fax Client Screen Fax Printer Driver BUTTON DESCRIPTION 100 Schedule Fax for Future Delivery Automatic Speech Recognition C 102 Reach Destination Access Your Mailbox Send a Message Page Unified Messaging (UM) with Outlook Integration D Unified Messaging (UM) with Outlook Integration StratagyES Message Window 106 Stratagy ES Message Window Figure 2 Stratagy ES Message Window Unified Messaging (UM) with Outlook Integration BUTTON DESCRIPTION 108 Address Book Feature Update Stratagy ES Address Book Manually Update Stratagy ES Address Book Automatically Using UM Feature Step 1: Configure Your Computer for UM 110 Step 2: View Message Log 112 Step 3: Select Message Voice Mail Options Play Voice Message Reply to Voice Message 114 Forward Voice Message Send Voice Message View Fax Page Page 118 Configure Windows for Stratagy ES Codec Check Codec is Installed on PC Configure Windows 120 Record Stratagy ES Voice Messages (using Windows Sound Recorder) Send .WAV File as Voice Message Page Remote User Password Administration for TTS F 124 Set Remote User Password Using Stratagy ES with a Strata Legacy System G 126 Call Forward Set Call Forward to Stratagy ES 128 Page 130 Cancel Call Forward Cancel the Programmed Call Forward Voice Mail Code Message Retrieval 132 Glossary This glossary defines frequently-used Stratagy ES voice processing system features and functions. 134 Glossary New Message Folder Term Definition Personal Folders Personal Greetings 136 Index A B C D E F G L M N P 140 R S T U V