Glossary
This glossary defines
Term | Definition |
|
|
Busy Greeting | You can select your custom busy or the system busy greeting for |
| callers to hear when your telephone is busy. If you do not record |
| your custom busy greeting, the system busy greeting |
| automatically plays. |
|
|
Call Screening | Call Screening operates in On/Off mode. When On, Stratagy ES |
| asks callers for their name and company. Without the caller’s |
| knowledge, the system relays that information to you. You can |
| decide to receive the call, let the call forward to your mailbox, or |
| transfer the call to another extension with or without |
| announcement. |
|
|
Caller | Someone who calls into the Stratagy ES system. A caller can |
| obtain information, leave a message for someone, and/or |
| provide information. |
|
|
Called Party | The telephone user the caller reached. See “User.” |
|
|
Directory | A caller enters digits corresponding to the first few letters of a |
| user’s name and Stratagy ES plays the recorded name (and |
| optionally extension) that matches the entered digits. Stratagy |
| ES offers the caller the option of selecting the name and being |
| transferred or hearing the next name. |
|
|
Stratagy ES User Guide 01/03 | 133 |
