The Grand Tour
Greetings
10 Stratagy ES User Guide 01/03
Greetings
You can select either a personal or system greeting to play to callers when you do not
answer or when your telephone is busy.
Depending on how your system is configured, callers may hear a separate busy
greetingthe system or the custom busy greeting. See Change User Options on
page 59 for details.

Personal

Personal greetings are greetings that you record for callers. Stratagy ES stores all
recorded greetings under the personal greeting number (1~7) for your mailbox. Using
the greeting number, you can select which greeting plays.
The System Administrator can also schedule your greetings to automatically play at
different times. If you choose, you can override the automat ic sched ule usin g Select a
Personal Greeting on page 57.

System

The system greeting is a standard prerecorded greeting with all Stratag yES systems. It
cannot be recorded over or deleted. The greeting states, Please leave a message for
(name). StratagyES adds your name from the name recording that you made (see
Record Your Name on page 20).

Busy

If your mailbox is configured for a personal busy greeting, you can record a custom
busy greeting that plays when your extension is busy. If a custom greeting is not
recorded, the default system busy greeting plays.The custom busy greeti ng can als o be
turned On/Off using the Select Your Busy Greeting option on the Change User
Options Menu (see Select Busy Greeting on page 63).
Note The System Administrator must configure your mailbox for the custom busy
greeting option to be available.