Features

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This chapter presents an overview of available Stratagy standard features. Stratagy ES features provided through the use of Feature Groups are described in Chapter 3 – Stratagy ES Feature Groups.

Audiotex

System Availability: All systems

By entering select DTMF digits, as directed by audio prompts, a caller can play prerecorded information from Stratagy. This information can consist of general information about the company, such as its address, telephone number and fax number, or it can include specific product descriptions or other information that may be of interest to callers.

Benefit(s)

Provides a company with an automated, cost-effective method to answer customers’ most frequently-asked questions.

Automated Attendant (AA)

System Availability: All systems

The system answers incoming lines and lets callers route their own calls by entering a mailbox number or a Single-digit Menu. If the mailbox is recognized by the system, the call is handled according to the configuration of that mailbox. This configuration may direct Stratagy to dial an extension and, after performing Call Screening (if enabled), pass the call on to the user or execute an IVR application.

Stratagy’s Automated Attendant feature is configured by the System Administrator. The user can also control some features, such as DND and Call Screening, if configured by the System Administrator.

Features can also be changed automatically based on the time of day. For example, the mailbox can be put into the DND mode automatically after hours and turned off at the beginning of the next business day.

Benefit(s)

Enables callers to direct their own calls and leave accurate and complete messages for the called party.

Extends the company’s telecommunications capabilities and frees receptionists and other personnel to perform duties other than answering the telephones.

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Toshiba ES96R, ES4, ES80, IVP8, IES32 manual Features, Audiotex, Automated Attendant AA

ES96R, IES32, IVP8, ES80, ES4 specifications

The Toshiba ES48, IES32, ES8, ES96R2, and IES16 are leading-edge products from Toshiba, known for their advanced engineering and innovative technologies. Each model is designed to cater to specific industrial requirements, making them versatile for a variety of applications.

The Toshiba ES48 is known for its robust performance in power generation and distribution. One of the key features of the ES48 is its advanced control systems that improve operational efficiency. It is designed to handle high loads and offers exceptional reliability, making it suitable for critical infrastructure. This model stands out for its modular design, which allows for scalability and easy upgrades as technology evolves.

The IES32, on the other hand, is engineered for industrial automation. It integrates seamless communication technologies, making it ideal for smart manufacturing environments. The highlight of the IES32 is its adaptability to various industry standards, which enables smoother integration into existing systems. Enhanced security features are also a significant aspect of this model, ensuring the protection of sensitive data against cyber threats.

Next is the Toshiba ES8, which focuses on energy efficiency. The ES8 is equipped with innovative power management systems that significantly reduce energy consumption while maintaining high performance levels. Additionally, it utilizes a sophisticated cooling technology that prolongs the life of the equipment and minimizes maintenance costs. Its user-friendly interface allows operators to easily adjust settings for optimal performance.

The ES96R2 is a powerhouse designed for high-performance computing applications. It boasts high processing speeds and exceptional graphics capabilities, making it perfect for data-intensive tasks. The ES96R2 also emphasizes thermal management and energy efficiency, reducing the overall carbon footprint of operations. With advanced virtualization technology, this model can operate multiple applications simultaneously without compromising performance.

Finally, the IES16 is designed for advanced connectivity solutions. It supports a wide range of communication protocols, allowing for integration into the Industrial Internet of Things (IIoT) framework. This model features redundant systems that enhance reliability and ensure continuous operation, even in adverse conditions. The IES16’s data analytics capabilities provide real-time insights into operations, empowering businesses to make informed decisions.

In summary, each Toshiba model—ES48, IES32, ES8, ES96R2, and IES16—showcases distinctive features and technologies that cater to diverse industrial needs, solidifying Toshiba's reputation as a leader in technology-driven solutions.