Features

Interactive Voice Response (IVR)

Interactive Voice Response (IVR)

System Availability: All systems

Note Stratagy Flash does not support some IVR functions.

Through the use of Token Programming Language Stratagy systems have a number of features that enables it to be used for small basic Interactive Voice Response (IVR) applications.

Databases can be on Stratagy’s hard drive or reside on a mainframe or other data server and accessed through Stratagy’s serial ports. The Stratagy ES has the IVR Feature Group that enables software developers to create complete IVR applications that can access data through the network connection. Queries can be constructed in a free-form fashion, by using variables that are entered by the caller. Stratagy can be programmed to play this data back to the caller in a number of different ways: as a date, time, monetary value (in dollars and cents), or simply as a number.

Benefit(s)

Stratagy provides a rich programming language (see “Token Programming Language” on page 39) for expressing system actions and interactions with the caller, as well as database access.

Mailbox – Function Lock

System Availability: Stratagy ES

Mailbox features can be locked by the System Administrator using the Lock function provided on the Stratagy ES Administration screens. By locking a field, the System Administrator prevents the user from changing user options (e.g., DND, call screening, etc.) from his/her touchtone telephone.

Benefit(s)

•Offers flexibility for setting options by user mailbox. For example, there might be a company policy against setting the mailbox to the DND mode. For users affected by this policy, the System Administrator sets DND to No, and uses the Lock function to lock the option, so that users are not given the opportunity to change the setting.

•Eliminates unauthorized personnel from changing mailbox settings.

Mailbox – Groups

System Availability: All systems

Groups control which mailboxes a caller can access to leave messages, etc. Each mailbox can belong to as many as four different “groups” designated by the System Administrator. When Stratagy transfers a call, it first determines if the calling mailbox has any groups in common with the destination mailbox. If it does, the transfer proceeds. Otherwise, Stratagy switches to a default mailbox for processing based on the current system port number and either blocks or reroutes the call.

Benefit(s)

Group Partitions can be used for several different purposes. For example, if two companies are sharing a single Stratagy system, they may use two different group partition numbers for their respective mailboxes. This blocks the call and prevents callers from inadvertently transferring from one company to the other.

26

Stratagy General Description 01/03

Page 37 Page 39
Page 38
Image 38
Toshiba ES80, ES4, ES96R, IVP8, IES32 manual Interactive Voice Response IVR, Mailbox Function Lock, Mailbox Groups
Page 37 Page 39

ES96R, IES32, IVP8, ES80, ES4 specifications

The Toshiba ES48, IES32, ES8, ES96R2, and IES16 are leading-edge products from Toshiba, known for their advanced engineering and innovative technologies. Each model is designed to cater to specific industrial requirements, making them versatile for a variety of applications.

The Toshiba ES48 is known for its robust performance in power generation and distribution. One of the key features of the ES48 is its advanced control systems that improve operational efficiency. It is designed to handle high loads and offers exceptional reliability, making it suitable for critical infrastructure. This model stands out for its modular design, which allows for scalability and easy upgrades as technology evolves.

The IES32, on the other hand, is engineered for industrial automation. It integrates seamless communication technologies, making it ideal for smart manufacturing environments. The highlight of the IES32 is its adaptability to various industry standards, which enables smoother integration into existing systems. Enhanced security features are also a significant aspect of this model, ensuring the protection of sensitive data against cyber threats.

Next is the Toshiba ES8, which focuses on energy efficiency. The ES8 is equipped with innovative power management systems that significantly reduce energy consumption while maintaining high performance levels. Additionally, it utilizes a sophisticated cooling technology that prolongs the life of the equipment and minimizes maintenance costs. Its user-friendly interface allows operators to easily adjust settings for optimal performance.

The ES96R2 is a powerhouse designed for high-performance computing applications. It boasts high processing speeds and exceptional graphics capabilities, making it perfect for data-intensive tasks. The ES96R2 also emphasizes thermal management and energy efficiency, reducing the overall carbon footprint of operations. With advanced virtualization technology, this model can operate multiple applications simultaneously without compromising performance.

Finally, the IES16 is designed for advanced connectivity solutions. It supports a wide range of communication protocols, allowing for integration into the Industrial Internet of Things (IIoT) framework. This model features redundant systems that enhance reliability and ensure continuous operation, even in adverse conditions. The IES16’s data analytics capabilities provide real-time insights into operations, empowering businesses to make informed decisions.

In summary, each Toshiba model—ES48, IES32, ES8, ES96R2, and IES16—showcases distinctive features and technologies that cater to diverse industrial needs, solidifying Toshiba's reputation as a leader in technology-driven solutions.
Top Page Image Contents