Toshiba IES32, ES4, ES96R, ES80 Message Date and Time, Message Forwarding, Message Notification

Features

Message – Date and Time

Message – Date and Time

System Availability: All systems

Prior to playing the contents of the a message, the System Administrator can configure each mailbox or group of mailboxes to automatically play the date and time the message was recorded.

If the mailbox is not configured to play the date/time automatically or the user wants it replayed after hearing the message, this feature enables the user to enter DTMF commands and play the date/time of the current message.

Benefit(s)

Enables the user to effectively answer messages (e.g., a message states “I will be in the office for the next hour).

Message – Forwarding

System Availability: All systems

Enables a user to send a played message to other users in Stratagy. In forwarding the message, the originating user can optionally record comments that precede the message when it is played by the recipient(s).

A message cannot be forwarded if the original message is marked “private” or to a user who does not share a common group number with the sender.

Benefit(s)

Enables users to easily share information in a received message.

Message – Notification

System Availability: All systems

Each mailbox can have up to 10 notifications on Stratagy Flash and IVP8, and an unlimited number of notification records on Stratagy ES. The System Administrator programs each mailbox with specific notification methods (message waiting lights, pagers, voice, etc.) and the time/day when the notification record applies. The repeat count and interval for retrying the notification is also set.

Each notification method is a flexible dial string enabling Stratagy to be used with almost any kind of PBX or notification method, including cascade notification. Users can be given the option to change certain variables (i.e., telephone number) of a notification record or cancel a record from any tone-dialing telephone.

Notifications can be triggered by a number of different events. The most common event is the receipt of a new message. Notification types are:

•Normal - all new messages. The user can be notified by any combination of lighting a message waiting light, or calling a home phone, cellular phone or any off-premise location.

•Relay - The caller is prompted to enter their telephone number. The telephone number is then forwarded to the Stratagy user’s display pager.

•Pickup - Turns off the Stratagy user’s message waiting light after messages in the New Message queue are played.

•Urgent - A separate notification from Normal that notifies the user of a message that has been marked as Urgent by the sender.

•Disk Space - Alerts the System Administrator when available hard drive space is low (see “Disk Space Notification” on page 24 for more information).

•Panic - Alerts the System Administrator in the event of an unsuccessful restart during Automatic System Recovery.

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