Troubleshooting
Problem | Procedure |
|
|
Computer does not | Check if a diskette is in the diskette drive. If a |
boot from hard disk | diskette is inserted, remove it and reboot. |
drive | There may be a problem with your operating |
| |
| system files. Refer to your OS documentation. |
|
|
Slow performance | Your files may be fragmented. Run SCANDISK |
| and defragmenter to check the condition of your |
| files and disk. Refer to your OS documentation |
| or online HELP for information on running |
| SCANDISK and the defragmenter. |
| As a last resort, reformat the hard disk. Then, |
| reload the operating system and other files. |
| If problems persist, contact your dealer. |
|
|
For more information, refer to Chapter 4, Operating Basics.
Problem | Procedure |
|
|
Drive does not operate | There may be a faulty cable connection. Check |
| the connection to the computer and to the drive. |
|
|
Some programs run | The software or hardware configuration may be |
correctly but others do | causing a problem. Make sure the hardware |
not | configuration matches your software needs. |
|
|
You cannot access the | Try another diskette. If you can access the |
external 3 ½" diskette | diskette, the original diskette (not the drive) is |
drive | probably causing the problem. |
| If problems persist, contact your dealer. |
|
|
Portégé M200 | 98 |
|
|