Troubleshooting

Password

Problem

Procedure

 

 

Cannot enter

Refer to the Password section in Chapter 6,

password

Power and PowerUp Modes.

 

 

Keyboard

Keyboard problems can be caused by your setup configuration. For more information refer to Chapter 5, The Keyboard.

Problem

Procedure

 

 

Some letter keys

Check that the numeric keypad overlay is not

produce numbers

selected. Press Fn + F10 and try typing again.

 

 

Output to screen is

Make sure the software you are using is not

garbled

remapping the keyboard. Remapping involves

 

reassigning the meaning of each key. See your

 

software’s documentation.

 

If you are still unable to use the keyboard,

 

consult your dealer.

 

 

LCD panel

Apparent LCD problems may be related to the computer’s setup. Refer to Chapter 7, HW Setup and Passwords, for more information.

Problem

Procedure

 

 

No display

Press hotkeys Fn + F5 to change the display

 

priority, to make sure it is not set for an external

 

monitor.

 

 

Problems above remain unresolved or other problems occur

Refer to your software’s documentation to determine if the software is causing the difficulty.

Run the diagnostic test.

Contact your dealer if the problems continue.

Portégé M200

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