Toshiba Satellite user manual Diskette drive, Grand Tour

		Troubleshooting
	Problem	Procedure
	Some CD/DVDs run	The software or hardware configuration may be
	correctly, but others do	causing a problem. Make sure the hardware
	not	configuration matches your software’s needs.
		Check the CD/DVD’s documentation.
		Check the type of CD/DVD you are using. Refer
		to Chapter 1, Introduction for more information.
		Check the region code on the DVD. It must
		match that on the drive. Region codes are listed
		in the Optical disc drive section in Chapter 2, The
		Grand Tour.
	Cannot write correctly	If you have trouble writing, make sure you are
		observing the following precautions:
		■ Use only media recommended by TOSHIBA
		■ Do not use the mouse or keyboard during writing.
		■ Use only the software supplied with the computer
		for recording.
		■ Do not run or start other software during writing.
		■ Do not jar the computer during writing.
		■ Do not connect/disconnect external devices or
		install/remove internal cards during writing.
		If problems persist, contact your dealer.
Diskette drive
	Problem	Procedure
	Drive does not operate	There may be a faulty cable connection. Check
		the connection to the computer and to the drive.
	Some programs run	The software or hardware configuration may be
	correctly but others do	causing a problem. Make sure the hardware
	not	configuration matches your software needs.
	You cannot access the	Try another diskette. If you can access the
	external 3 1/2" diskette	diskette, the original diskette (not the drive) is
	drive	probably causing the problem.
		If problems persist, contact your dealer.

Pointing device

If you are using a USB mouse, also refer to the USB section in this chapter and to your mouse documentation.

User’s Manual 9-8