Toshiba Satellite user manual Hardware and system checklist, System start-up, Self test, Software

Troubleshooting

Software	The problems may be caused by your software or
	diskette. If you cannot load a software package, the
	media (usually a diskette) may be damaged or the
	program might be corrupted. Try loading another copy
	of the software.
	If an error message appears while you are using a
	software package, check the software documentation.
	These documents usually include a problem solving
	section or a summary of error messages.
	Next, check any error messages in the OS
	documentation.
Hardware	If you cannot find a software problem, check your
	hardware. First run through the items in the preliminary
	checklist above. If you still cannot correct the problem,
	try to identify the source. The next section provides
	checklists for individual components and peripherals.

Hardware and system checklist

This section discusses problems caused by your computer’s hardware or attached peripherals. Basic problems may occur in the following areas:

■ System start-up	■ PC Card/ExpressCard
■ Self test	■ SD/SDHC/MS/MS Pro/MMC Card
■ Power	■ External Monitor
■ Password	■ Sound system
■ Keyboard	■ USB
■ LCD panel	■ Modem
■ Hard disk drive	■ Sleep/Hibernation
■ DVD Super Multi (+-R DL) drive	■ LAN
■ Diskette drive	■ Wireless LAN
■ Pointing device	■ Recovery Discs
■ Touchpad device
■ USB mouse

System start-up

When the computer does not start properly, check the following items:

■Self Test

■Power Sources

■Power-on Password

Self test

When the computer starts up, the self-test will be run automatically, and the following will be displayed:

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User’s Manual 9-3