Troubleshooting

Problem

Procedure

 

 

 

Check Windows Device Manager. Make sure the

 

sound function is enabled and that settings for I/O

 

address, Interrupt level and DMA are correct for

 

your software and do not conflict with other

 

hardware devices that you may have connected

 

to the computer.

 

If problems persist, contact your dealer.

 

 

USB

Refer also to your USB device’s documentation.

 

Problem

Procedure

 

USB device does not

Check for a firm cable connection between the

 

work

USB ports on the computer and the USB device.

 

 

Make sure the USB device drivers are properly

 

 

installed. Refer to your Windows documentation

 

 

for information on checking the drivers.

 

 

 

 

 

If you are using an operating system that does

 

 

not support USB, you can still use a USB mouse

 

 

and/or USB keyboard. If these devices do not

 

 

work, make sure the USB KB/Mouse Legacy

 

 

Emulation item in HW Setup is set to Enabled.

 

 

If problems persist, contact your dealer.

 

 

 

Modem

 

 

 

 

 

Problem

Procedure

 

Communication

Make sure the computer’s internal modem

 

software can’t initialize

settings are correct. Refer to Phone and Modem

 

modem

Options in the Control Panel.

You can hear a dial tone If the call is going through a PBX machine, make but can’t make a call sure the communication application’s tone dial

detection feature is disabled.

You can also use the ATX command.

You place a call, but a Make sure the settings are correct in your

connection can’t be communications application. made

User’s Manual

9-12

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Image 149
Toshiba Satellite user manual Usb, Modem