Where to write | Toshiba satellite pro guide

Troubleshooting

Where to write

If you are still unable to solve the problem and suspect that it is hardware related, write to TOSHIBA at the nearest location listed below:

Outside of Europe	In Europe
Australia	Germany & Austria
TOSHIBA Australia Pty. Ltd.	Toshiba Europe GmbH
Information Systems Division	Hammfelddamm 8
Building C, 12-24 Talavera Rd,	D-41460, Neuss, Deutschland
North Ryde, 2113, NSW, Australia

Canada	France
TOSHIBA of Canada Ltd.	Toshiba Systèmes (France) S.A.
191 McNabb Street, Markham,	7 Rue Ampère B.P. 131
Ontario L3R 8H2	92804, Puteaux Cédex, France

China	Netherlands
TOSHIBA Personal Computer &	Toshiba Information Systems
Network (Shanghai) Co., Ltd.	Benelux
10F, BEA Finance Tower, No.66	Westbroek 36-46 4822 ZW, Breda,
Hua Yuan Shi Qiao Road, Pudong,	Nederland
Shanghai, P.R.China 200120

Singapore

Toshiba Singapore Pte., Ltd. 438B Alexandra Road Alexandra Technopark #06-01 Singapore 119968

Spain

Toshiba Europe GmbH Sucursal en España

Parque Empresarial San Fernando Edificio Europa, 1a Planta, Escalera A 28830, Madrid, España

United States of America	United Kingdom
Toshiba America Information	Toshiba Information Systems (UK) Ltd
Systems, Inc.	Toshiba Court, Weybridge Business
Digital Products Division	Park, Addlestone Road KT15 2UL,
9740 Irvine Boulevard	Weybridge, Surrey, United Kingdom
Irvine, CA 92618-1697

India	The Rest of Europe
Toshiba India Pvt. Ltd	Toshiba Europe GmbH
6F, Dr. Gopal Das Bhawan,	Hammfelddamm 8
28, Barakhamba Road,	D-41460, Neuss, Deutschland
New Delhi - 110001 India

User’s Manual

9-24

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Toshiba satellite pro user manual Where to write

Contents

Page Copyright DisclaimerTrademarks FCC information Macrovision License of NoticeFor DVD Manufacturing License Agreement FCC notice Declaration of Conformity Information Contact FCC conditions EU Conformity Statement Japan regulations Modem warning noticeConformity Statement Network Compatibility Statement FCC NO.USS56MD01B13054 Redial Pursuant to FCC CFR 47, Part Telephone company procedures Type of serviceIf problems arise Disconnection Instructions for IC CS-03 certified equipment AT&F AT&W AT%TE=0 ATZ Modem warning notice for Australia User’s Manual Xii General conditions Following information is only for EU-member states Disposal of productsDisposal of batteries and/or accumulators Optical disc drive standards Energy Star ProgramDisposing of the computer and the computers batteries DVD Super Multi +-R DL drive Optical disc drive safety instructions Hlds GT20N/GT20F Panasonic UJ240EB BD Writer Drive Panasonic UJ141EB/BD-R/RE UJ240EB with LabelflashTM BD Combo Teac Vorsicht Dieses Gerät enthält ein Laser-System und ist als International precautions User’s Manual Xxii Table of Contents Grand Tour HW Setup Accessing HW Setup HW Setup Window Power and Power-up Modes LCD Brightness and Eye Strain Appendix a Specifications Preface Manual contents Abbreviations ConventionsIcons Keys Messages DisplayTerminology Start General Precautions Provide adequate ventilationCreating a computer-friendly environment Stress injury Heat injury Pressure or impact damagePC Card overheating Mobile phones Equipment checklist IntroductionHardware Documentation Software Features ProcessorChipset Slots Memory Video RAM SSD Disks CD-DA Optical disc drive CD-DA CD-ROM CD-ROM XA Keyboard PowerPointing Device Ports Multimedia Slots Wireless LAN BluetoothTMCommunications Modem Special features SecuritySoftware Power on password System automatic Sleep/Hibernation ModeIntelligent power supply Low battery automatic Hibernation Mode Toshiba Value Added Package Utilities and Applications MovieFactory for Corel DVD WinDVD → WinDVD BD for Toshiba Click Start → All Programs → InterVideo Options Front with the display closed Grand Tour Left side Volume ControlBridge media slot Cooling vents Port LAN jackPC Card slot Optical disc drive Right sideUSB 2.0 port Modem jack Security lock slot DC in 19V jack Underside of the computer Underside Battery release latch Battery safety lockHard disk drive Memory module 11 10 12 Front with the display open System indicators Power buttonDisplay screen Stereo speakers Web Camera LED Microphone Play/Pause button Function buttonsPrevious button Next button Power System indicatorsBattery HDD/ODD/eSATA NUM Lock Keyboard indicators Optical disc drives Region codes for BD mediaRegion codes for DVD drives and media CDs Writable discsDVDs BDs BD-Combo drive BD-Writer drive DVD Super Multi drive DVD readCD read AC adaptor 2-pin plug AC adaptor Getting Started Connecting the AC adaptor Do not use a 3-pin to 2-pin conversion plug Connect the power cord to the AC adaptor Opening the display Opening the display Getting Started Starting up for the first time Turning on the power Turning off the power Shut Down ModeHibernation Mode Starting Hibernation Mode Benefits of Hibernation ModeAutomatic Hibernation Mode Data save in Hibernation Mode Benefits of Sleep Mode Sleep Mode Sleep Mode limitations Executing Sleep Mode System Recovery Options System Recovery OptionsRestarting the computer Creating Optical Recovery Discs Getting Started Getting Started Operating Basics Using the Touch Pad Circular Motion Touch Pad GesturePinch Zoom Pinch Rotating ChiralRotate Using optical disk drives Loading discsDouble-click Tap twice Grasp the disc tray gently and pull until it is fully opened Removing discs Removing a CD/DVD/BD How to remove a CD/DVD/BD when the disc tray will not open CD/None Icon Function button Important message Before writing or rewritingCD-RW Multi-Speed and High-Speed CD-RW Ultra-Speed DVD+R Double Layer DVD+R for Labelflash DVD-R Dual Layer DVD-R for Labelflash DVD-RW BD-Combo drive BD-R BD-RDL BD-RE BD-REDL When writing or rewriting Toshiba Disc Creator Disclaimer Operating Basics How to make a Labelflash DVD How to learn more about Toshiba Disc CreatorClick Labelflash setting and choose Draw Quality Data Verification How to make a DVD-Video How to learn more about Corel DVD MovieFactoryHow to make a Blu-ray disc Movie Important information for use Toshiba DVD Player Toshiba DVD Player Display Devices & Audio Starting Toshiba DVD Player Using WinDVD BD for ToshibaOperating Toshiba DVD Player Open Toshiba DVD Player Help CD/DVD/BDs Media care USB floppy diskette drive is available only as an option Floppy diskettes Sound system Adjusting System VolumeChanging System Sounds Realtek HD Audio Manager Using the web camera Web Camera Using the Software Using Toshiba Web Camera Application Using Toshiba Face Recognition How to register the Face Recognition Data How to launch the help file How to Delete the Face Recognition Data1N Mode Login screen Windows Logon via Toshiba Face Recognition Mode Login screen ModemSelect Start face recognition Properties menu Setting Connecting the modular cable Modem SelectionDialing Properties Wireless communications Disconnecting the modular cableWireless LAN Security Bluetooth wireless technologyWorldwide operation Radio links BluetoothTM Stack for Windows by Toshiba Wireless communication indicatorIndicator status Indication LAN cable types LAN 11 Connecting the LAN cable Connecting the LAN cable Cleaning the computer Disconnecting the LAN cableUsing a cleaning cloth Heat dispersal Moving the computer Typewriter keys Keyboard Function keys F1 … F9 Soft keys FN key combinationsEmulating keys on an enhanced keyboard Hot keys FN Sticky key Toshiba J Utilities J Accessibility Generating Ascii characters Windows special keys Power conditions Power and Power-up Modes Battery indicator Power indicators DC in indicator Battery typesPower indicator Battery pack Error Real Time Clock battery Care and use of the battery pack ProceduresCharging the batteries Battery charging notice Battery type Power on Power offTime Maximizing battery operating time Monitoring battery capacity Retaining data with power off Extending battery lifeBattery type State and Retention Time Releasing the battery pack Replacing the battery pack Turn your computer over User Password Toshiba Password UtilitySupervisor password Starting the computer by password Panel power on/off Power-up modesWindows utilities Hot keys System auto off HW Setup HW Setup and PasswordsAccessing HW Setup HW Setup Window Default PasswordNot Registered Changes or remove the password. Default Allow you to set the password Button Setting Boot PriorityDisplay Auto-Selected Wake-up on LAN Enabled Performance Battery life Optional Devices Power devicesCards/memory Peripheral devices Inserting a PC Card PC Card Removing the PC Card Removing a PC Card Examples of memory media Bridge media slot Points to note about the SD/SDHC memory card Memory mediaMemory media format Card Type Capacities Additional memory module Point to note about memory module error Removing the memory module cover Installing a memory module Seating the memory module cover Battery Charger Battery PacksUniversal AC Adaptor Removing a memory module Eject button USB floppy diskette drive Connecting the USB floppy diskette drive Using the USB floppy diskette drive Connecting the eSATA device Disconnecting the USB floppy diskette driveESATA External Serial ATA External monitor Disconnecting an eSATA device Some models are equipped with an external monitor port Television via Hdmi For Intel Click Start J All Programs J Catalyst Control Center J CCC For ATI Click Graphics and select Desktop & Displays Security lock Connecting the security lock Problem solving process Troubleshooting Analyzing the problem Preliminary checklist System start-up Hardware and system checklist Overheating power down PowerProblem Procedure Self test AC power BatteryProblemProcedure Power plan in the Power Options ProblemReal Time Clock Password KeyboardInternal display panel Display Power Saving Technology Hard disk drive Solid State Drive DVD BD writer drive/BD Combo drive PC Card USB floppy diskette drive Memory Stick/Memory Stick PRO SD/SDHC memory card, miniSD/microSD Card Pointing device MultiMediaCardTouch Pad Panel → Hardware and Sound → Mouse Pointer Options tab Device Settings tabClick Start → Control Panel → Hardware Sound → Mouse icon USB mouse Instructions on how to clean it ESATA device USB device Additional memory module Sound system Volume control External monitor Carrier Modem LAN Bluetooth Toshiba support Problem Procedure No displayHdmi monitor output function Before you call Where to write CPU Disclaimers Bit Computing Memory Main System Battery Life HDD drive capacityGraphics Processor Unit GPU External HDD Capacity Wireless LANNon-applicable Icons Copy Protection Appendixes Table of Contents Power Requirements SpecificationsEnvironmental requirements Computer Built-in Modem Display controller Display Controller 90/V.92 mode 90/V.92Function Transmission speed Connect 54666 EC Result code Description AT Command Card Specifications Wireless LAN Radio Characteristics Supported Frequency Sub-bandsFrequency Frequency Range Channel ID 2400-2483.5 MHz Frequency Range Channel ID 5150-5850 MHz User’s Manual Wire size AC Power Cord and ConnectorsLength Current rating Certification agencies EuropeOutside of Europe USA Toshiba PC Health Monitor Appendix F Starting the Toshiba PC Health Monitor Abbreviations Glossary Glossary Ascii Glossary-4 Glossary-5 Glossary-6 Glossary-7 Glossary-8 Glossary-9 Glossary-10 Glossary-11 Glossary-12 Glossary-13 Index User’s Manual Index-2 User’s Manual Index-3 User’s Manual Index-4