AC power, Battery, ProblemProcedure | Toshiba satellite pro manual

		Troubleshooting

		If the computer has reached room temperature
		and it still does not start, or if it starts but shuts
		down quickly, contact your reseller, dealer or
		service provider.

	Computer shuts down	This indicates a problem with the heat dispersal
	and DC IN indicator is	system - you should contact your reseller, dealer
	flashing green	or service provider.

AC power

If you have trouble turning on the computer with the AC adaptor connected you should check the status of the DC IN indicator. Please refer to Chapter 6, Power and Power-up Modes for further information.

ProblemProcedure

AC adaptor doesn’t power the computer (DC IN indicator does not glow green)

Check the connections to make sure that the power cord/adaptor is firmly connected to the computer and a working power outlet.

Check the condition of the cord and terminals. If the cord is frayed or damaged it should be replaced, while if the terminals are soiled, they should be cleaned with a clean cotton cloth.

If the AC adaptor still does not power the computer, you should contact your reseller, dealer or service provider.

Battery

If you suspect a problem with the battery, you should check the status of the DC IN indicator as well as the Battery indicator. Please refer to Chapter 6, Power and Power-up Modes for more information on these indicators, together with general battery operation.

Problem	Procedure
Battery doesn’t power	The battery may be discharged - connect the AC
the computer	adaptor to recharge the battery.
Battery doesn’t charge	If the battery is completely discharged, it will not
when the AC adaptor	begin charging immediately, in these instances
is attached (Battery	you should wait a few minutes before trying
indicator does not	again. If the battery still does not charge, you
glow amber).	should check that the power outlet to which the
	AC adaptor is connected is supplying power - this
	can be tested by plugging another appliance into
	it.

User’s Manual

9-5

Image 170

Toshiba satellite pro user manual AC power, Battery, ProblemProcedure

Contents

Page Trademarks CopyrightDisclaimer For DVD Manufacturing License Agreement Macrovision License of NoticeFCC information FCC notice Declaration of Conformity Information FCC conditions Contact EU Conformity Statement Conformity Statement Modem warning noticeJapan regulations Network Compatibility Statement Redial FCC NO.USS56MD01B13054 Pursuant to FCC CFR 47, Part If problems arise Type of serviceTelephone company procedures Disconnection Instructions for IC CS-03 certified equipment Modem warning notice for Australia AT&F AT&W AT%TE=0 ATZ User’s Manual Xii General conditions Disposal of batteries and/or accumulators Following information is only for EU-member statesDisposal of products Disposing of the computer and the computers batteries Optical disc drive standardsEnergy Star Program Optical disc drive safety instructions DVD Super Multi +-R DL drive Hlds GT20N/GT20F BD Writer Drive Panasonic UJ240EB BD Combo Panasonic UJ141EB/BD-R/RE UJ240EB with LabelflashTM Teac International precautions Vorsicht Dieses Gerät enthält ein Laser-System und ist als User’s Manual Xxii Table of Contents Grand Tour Power and Power-up Modes HW Setup Accessing HW Setup HW Setup Window Appendix a Specifications LCD Brightness and Eye Strain Manual contents Preface Icons ConventionsAbbreviations Keys Terminology DisplayMessages Start Creating a computer-friendly environment General PrecautionsProvide adequate ventilation PC Card overheating Stress injury Heat injuryPressure or impact damage Mobile phones Hardware Equipment checklistIntroduction Software Documentation Chipset FeaturesProcessor Memory Slots Video RAM Disks SSD Optical disc drive CD-DA CD-DA CD-ROM CD-ROM XA Pointing Device PowerKeyboard Ports Slots Multimedia Communications BluetoothTMWireless LAN Modem Software Special featuresSecurity Intelligent power supply System automatic Sleep/Hibernation ModePower on password Low battery automatic Hibernation Mode Toshiba Value Added Package Utilities and Applications Corel DVD MovieFactory for Click Start → All Programs → InterVideo WinDVD → WinDVD BD for Toshiba Options Grand Tour Front with the display closed Bridge media slot Volume ControlLeft side Cooling vents PC Card slot PortLAN jack USB 2.0 port Right sideOptical disc drive Modem jack DC in 19V jack Security lock slot Underside Underside of the computer Hard disk drive Battery safety lockBattery release latch Memory module Front with the display open 11 10 12 Display screen Power buttonSystem indicators Stereo speakers Microphone Web Camera LED Previous button Function buttonsPlay/Pause button Next button Battery System indicatorsPower HDD/ODD/eSATA Keyboard indicators NUM Lock Region codes for DVD drives and media Optical disc drivesRegion codes for BD media DVDs Writable discsCDs BDs BD-Writer drive BD-Combo drive CD read DVD Super Multi driveDVD read AC adaptor AC adaptor 2-pin plug Getting Started Connecting the AC adaptor Do not use a 3-pin to 2-pin conversion plug Connect the power cord to the AC adaptor Opening the display Opening the display Getting Started Turning on the power Starting up for the first time Hibernation Mode Turning off the powerShut Down Mode Automatic Hibernation Mode Benefits of Hibernation ModeStarting Hibernation Mode Data save in Hibernation Mode Sleep Mode Benefits of Sleep Mode Executing Sleep Mode Sleep Mode limitations Restarting the computer System Recovery OptionsSystem Recovery Options Creating Optical Recovery Discs Getting Started Getting Started Using the Touch Pad Operating Basics Pinch Zoom Pinch Touch Pad GestureCircular Motion Rotating ChiralRotate Double-click Tap twice Using optical disk drivesLoading discs Grasp the disc tray gently and pull until it is fully opened Removing discs How to remove a CD/DVD/BD when the disc tray will not open Removing a CD/DVD/BD Icon Function button CD/None CD-RW Multi-Speed and High-Speed CD-RW Ultra-Speed Important messageBefore writing or rewriting DVD-R Dual Layer DVD-R for Labelflash DVD+R Double Layer DVD+R for Labelflash BD-Combo drive DVD-RW BD-R BD-RDL BD-RE BD-REDL When writing or rewriting Disclaimer Toshiba Disc Creator Operating Basics Click Labelflash setting and choose Draw Quality How to learn more about Toshiba Disc CreatorHow to make a Labelflash DVD Data Verification How to make a Blu-ray disc Movie How to make a DVD-VideoHow to learn more about Corel DVD MovieFactory Important information for use Toshiba DVD Player Display Devices & Audio Toshiba DVD Player Operating Toshiba DVD Player Using WinDVD BD for ToshibaStarting Toshiba DVD Player Open Toshiba DVD Player Help Media care CD/DVD/BDs Floppy diskettes USB floppy diskette drive is available only as an option Changing System Sounds Adjusting System VolumeSound system Realtek HD Audio Manager Using the web camera Web Camera Using Toshiba Web Camera Application Using the Software Using Toshiba Face Recognition How to register the Face Recognition Data 1N Mode Login screen How to Delete the Face Recognition DataHow to launch the help file Windows Logon via Toshiba Face Recognition Select Start face recognition Mode Login screenModem Setting Properties menu Dialing Properties Connecting the modular cableModem Selection Wireless LAN Wireless communicationsDisconnecting the modular cable Worldwide operation Bluetooth wireless technologySecurity Radio links Indicator status Indication BluetoothTM Stack for Windows by ToshibaWireless communication indicator LAN LAN cable types Connecting the LAN cable 11 Connecting the LAN cable Using a cleaning cloth Cleaning the computerDisconnecting the LAN cable Moving the computer Heat dispersal Keyboard Typewriter keys Emulating keys on an enhanced keyboard Function keys F1 … F9Soft keys FN key combinations Hot keys Toshiba J Utilities J Accessibility FN Sticky key Windows special keys Generating Ascii characters Power and Power-up Modes Power conditions Power indicators Battery indicator Power indicator Battery typesDC in indicator Battery pack Real Time Clock battery Error Charging the batteries Care and use of the battery packProcedures Time Battery charging noticeBattery type Power on Power off Monitoring battery capacity Maximizing battery operating time Battery type State and Retention Time Retaining data with power offExtending battery life Replacing the battery pack Releasing the battery pack Turn your computer over Supervisor password Toshiba Password UtilityUser Password Starting the computer by password Windows utilities Power-up modesPanel power on/off Hot keys System auto off Accessing HW Setup HW Setup and PasswordsHW Setup HW Setup Window Not Registered Changes or remove the password. Default PasswordDefault Allow you to set the password Display Boot PriorityButton Setting Auto-Selected Enabled Wake-up on LAN Battery life Performance Cards/memory Power devicesOptional Devices Peripheral devices PC Card Inserting a PC Card Removing a PC Card Removing the PC Card Bridge media slot Examples of memory media Memory media format Memory mediaPoints to note about the SD/SDHC memory card Card Type Capacities Point to note about memory module error Additional memory module Installing a memory module Removing the memory module cover Seating the memory module cover Universal AC Adaptor Battery PacksBattery Charger Removing a memory module USB floppy diskette drive Eject button Using the USB floppy diskette drive Connecting the USB floppy diskette drive ESATA External Serial ATA Connecting the eSATA deviceDisconnecting the USB floppy diskette drive Disconnecting an eSATA device External monitor Some models are equipped with an external monitor port Television via Hdmi For Intel For ATI Click Start J All Programs J Catalyst Control Center J CCC Click Graphics and select Desktop & Displays Connecting the security lock Security lock Troubleshooting Problem solving process Preliminary checklist Analyzing the problem Hardware and system checklist System start-up Problem Procedure PowerOverheating power down Self test ProblemProcedure AC powerBattery Real Time Clock Power plan in the Power OptionsProblem Internal display panel PasswordKeyboard Display Power Saving Technology Solid State Drive Hard disk drive DVD BD writer drive/BD Combo drive USB floppy diskette drive PC Card SD/SDHC memory card, miniSD/microSD Card Memory Stick/Memory Stick PRO Touch Pad MultiMediaCardPointing device Panel → Hardware and Sound → Mouse Click Start → Control Panel → Hardware Device Settings tabPointer Options tab Sound → Mouse icon Instructions on how to clean it USB mouse USB device ESATA device Additional memory module Volume control Sound system External monitor Modem Carrier Bluetooth LAN Hdmi monitor output function Problem Procedure No displayToshiba support Before you call Where to write Disclaimers CPU Memory Main System Bit Computing Graphics Processor Unit GPU Battery LifeHDD drive capacity Non-applicable Icons Wireless LANExternal HDD Capacity Copy Protection Appendixes Table of Contents Environmental requirements SpecificationsPower Requirements Computer Built-in Modem Display Controller Display controller Function Transmission speed 90/V.92 mode90/V.92 Result code Description Connect 54666 EC AT Command Wireless LAN Card Specifications Frequency Radio CharacteristicsSupported Frequency Sub-bands Frequency Range Channel ID 2400-2483.5 MHz Frequency Range Channel ID 5150-5850 MHz User’s Manual Length AC Power Cord and ConnectorsWire size Current rating Outside of Europe Certification agenciesEurope USA Appendix F Toshiba PC Health Monitor Starting the Toshiba PC Health Monitor Glossary Abbreviations Glossary Ascii Glossary-4 Glossary-5 Glossary-6 Glossary-7 Glossary-8 Glossary-9 Glossary-10 Glossary-11 Glossary-12 Glossary-13 Index User’s Manual Index-2 User’s Manual Index-3 User’s Manual Index-4