Troubleshooting

AC power

If you have trouble turning on the computer with the AC adaptor connected, check the DC IN indicator. Refer to Chapter 6, Power and Power-Up Modes for more information.

Problem

Procedure

AC adaptor doesn’t

Check the connections. Make sure the cord is

power the computer

firmly connected to the computer and a power

DC IN indicator does

outlet.

not glow green)

Check the condition of the cord and terminals.

 

 

If the cord is frayed or damaged, replace it. If the

 

terminals are soiled, wipe them with cotton or a

 

clean cloth.

 

If the AC adaptor still does not power the

 

computer, contact your dealer.

 

 

Battery

If you suspect a problem with the battery, check the DC IN indicator as well as the Main battery and Slim Select Bay indicators. For information on indicators and battery operation see Chapter 6, Power and Power-Up Modes.

Problem

Procedure

Battery doesn’t power

The battery may be discharged. Connect the AC

the computer

adaptor to charge the battery.

 

 

Battery doesn’t charge

If the battery is completely discharged, it will not

when the AC adaptor is

begin charging immediately. Wait a few minutes.

attached (Main battery

If the battery still does not charge, make sure the

or Slim Select Bay

outlet is supplying power. Test it by plugging in

indicator does not glow

orange.)

an appliance. If it doesn't work, try another

power source.

 

 

 

 

Check whether the battery is hot or cold to the

 

touch. If the battery is too hot or too cold, it will

 

not charge properly. Let it reach room

 

temperature.

 

 

TOSHIBA TE2300

9-5