Troubleshooting

Serial mouse

This section applies only with Windows® XP operating systems. You cannot use a serial mouse with Windows®2000.

Problem

Procedure

On-screen pointer

Check for a firm connection between the

does not respond to

computer’s serial port and the cable’s 9-pin

serial mouse operation

connector.

 

 

 

Did you connect the mouse before turning on the

 

computer?

 

Is your software configured to recognize the

 

mouse? Check the software documentation.

 

If problems persist, contact your dealer.

 

 

USB mouse

ProblemProcedure

On-screen pointer does not respond to mouse operation

The system might be busy. If the pointer is shaped as an hourglass, wait for it to resume its normal shape and try again to move it.

Make sure the mouse is properly connected to the USB port.

Double-clicking does

Try changing the double-click speed setting in

not work

the mouse control utility.

 

1.

Open the Control Panel, select the Mouse

 

 

icon and press Enter.

 

2.

Click the Buttons tab.

 

3.

Set the double-click speed as instructed

 

 

and click OK.

 

 

The mouse pointer

Try changing the speed setting in the mouse

moves too fast or too

control utility.

slow

1.

Open the Control Panel, select the Mouse

 

 

 

icon and press Enter.

 

2.

Click the Pointer Options tab.

 

3.

Set the speed as instructed and click OK.

 

 

The mouse pointer

The mouse might be dirty. Refer to your mouse

moves erratically

documentations for instructions on cleaning.

If problems persist, contact your dealer.

TOSHIBA TE2300

9-13