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TECRA M9
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Appendix I Reliability
Appendices
TECRA M9 Maintenance Manual (960-631)
[CONFIDENTIAL]
I-1
Appendix I
Appendix I
Reliability
The following table shows MTBF (Mean Time Between Failures).
Table I-1 MTBF
Time
(hours)
MTBF 5506H
Contents
Main
Toshiba Personal Computer TECRA M9 Maintenance Manual
TOSHIBA CORPORATION
Page
Preface
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Table of Contents
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Chapter 1 Contents
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1.1 Features
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1.3 3.5-inch Floppy Disk Drive (USB External)
1.4 2.5-inch Hard Disk Drive
1.5 DVD-Super Multi Drive
1.6 Keyboard
1.7 TFT Color Display
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1.8 Power Supply
1 Hardware Overview 1.8 Power Supply
Table 1-6 Power supply output rating (1/4)
1.8 Power Supply 1 Hardware Overview
TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 1-23
Table 1-6 Power supply output rating (2/4)
Use Voltage (V) Name
1 Hardware Overview 1.8 Power Supply
1-24 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
Table 1-6 Power supply output rating (3/4)
1.8 Power Supply 1 Hardware Overview
TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 1-25
Table 1-6 Power supply output rating (4/4)
1.9 Batteries
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1.10 AC Adapter
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Chapter 2 Contents
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2.1 Troubleshooting
2.2 Troubleshooting Flowchart
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2.3 Power Supply Troubleshooting
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2.4 System Board Troubleshooting
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2 Troubleshooting Procedures 2.4 System Board Troubleshooting
2-20 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
Table 2-5 Serial port (Boot mode) error status (1/9)
2.4 System Board Troubleshooting 2 Troubleshooting Procedures
TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 2-21
Table 2-5 Serial port (Boot mode) error status (2/9)
2 Troubleshooting Procedures 2.4 System Board Troubleshooting
2-22 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
Table 2-5 Serial port (Boot mode) error status (3/9)
2.4 System Board Troubleshooting 2 Troubleshooting Procedures
TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 2-23
Table 2-5 Serial port (Boot mode) error status (4/9)
D port Status
Test item Contents
2 Troubleshooting Procedures 2.4 System Board Troubleshooting
2-24 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
Table 2-5 Serial port (Boot mode) error status (5/9)
D port Status Test item Contents
2.4 System Board Troubleshooting 2 Troubleshooting Procedures
TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 2-25
Table 2-5 Serial port (Boot mode) error status (6/9)
D port Status Test item Contents
2 Troubleshooting Procedures 2.4 System Board Troubleshooting
2-26 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
Table 2-5 Serial port (Boot mode) error status (7/9)
D port Status Test item Contents
2.4 System Board Troubleshooting 2 Troubleshooting Procedures
TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 2-27
Table 2-5 Serial port (Boot mode) error status (8/9)
2 Troubleshooting Procedures 2.4 System Board Troubleshooting
2-28 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
Table 2-5 Serial port (Boot mode) error status (9/9)
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2.5 USB FDD Troubleshooting
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2.6 HDD Troubleshooting
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2.7 Keyboard and Dual point Troubleshooting
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2.8 Display Troubleshooting
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2.9 Optical Drive Troubleshooting
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2.10 Modem Troubleshooting
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2.11 LAN Troubleshooting
2.12 Bluetooth Troubleshooting
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2.13 Wireless LAN Troubleshooting
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2.14 Sound Troubleshooting
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2.15 SD Card Slot Troubleshooting
2.16 Fingerprint sensor Troubleshooting
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Chapter 3 Contents
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3.1 The Diagnostic Test
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3.2 Executing the Diagnostic Test
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3.3 Setting of the hardware configuration
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3.4 Heatrun Test
3 Tests and Diagnostics
3.5 Subtest Names
3-12 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631))
3.5 Subtest Names
3.5 Subtest Names 3 Tests and Diagnostics
TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-13
Table 3-1 Subtest names (2/2)
3.6 System Test
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3.7 Memory Test
3.8 Keyboard Test
3.9 Display Test
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3.10 Floppy Disk Test
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3.11 Printer Test
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3.12 Async Test
3.13 Hard Disk Test
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3.14 Real Timer Test
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3.15 NDP Test
3.16 Expansion Test
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3.17 CD-ROM/DVD-ROM Test
3.18 Error Code and Error Status Names 3 Tests and Diagnostics
TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-35
3.18 Error Code and Error Status Names
3 Tests and Diagnostics 3.18 Error Code and Error Status Names
3-36 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
Table 3-2 Error codes and error status names (2/3)
3.18 Error Code and Error Status Names 3 Tests and Diagnostics
TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-37
Table 3-2 Error codes and error status names (3/3)
3.19 Hard Disk Test Detail Status
3.19 Hard Disk Test Detail Status 3 Tests and Diagnostics
TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-39
Table 3-4 Error register contents
3.20 ONLY ONE TEST
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3.21 Head Cleaning
3.22 Log Utilities
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3.23 Running Test
3.24 Floppy Disk Drive Utilities
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3.25 System Configuration
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3.26 Wireless LAN Test Program (Intel-made b/g, a/b/g Setting up of REF PC)
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3.27 Wireless LAN Test Program on DUT PC(Intel-made)
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3.28 LAN/Modem/Bluetooth/IEEE1394 Test Program
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3.29 Sound Test program
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3.30 SETUP
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Chapter 4 Contents
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4.1 Overview
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4.2 Battery pack
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4.3 PC card/SD card
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4.4 Memory module B
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4.5 HDD
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4.6 Slim select bay module
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4.7 Keyboard holder
4.8 Switch board
4.9 Bluetooth module
4.10 Keyboard/Memory module A
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4.11 Fan holder
4.12 Wireless LAN card
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4.13 Touch pad
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4.14 Cover assembly and Base assembly
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4.15 Fingerprint sensor board
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4.16 RTC battery
4.17 Microphone
4.18 System board
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4.19 Base latch
4.20 HDD cable/DC-IN jack
4.21 MDC
4.22 North bridge heat sink/CPU heat sink/Fan/CPU
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4.23 LCD unit/FL inverter
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4.24 LCD cable
4.25 Wireless LAN antenna/Bluetooth antenna
4.26 Hinge
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4.27 Speaker
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4.28 Fluorescent Lamp
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Appendix Contents
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Appendices
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Appendix A Handling the LCD Module
Precautions for handling the LCD module
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Appendices Appendix B Board Layout
B-2 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
Table B-1 System board (FNPSY*) ICs and connectors (front)
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Appendices Appendix B Board Layout
B-4 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
Table B-2 System board FNPSY*) connectors (back)
B.3 Switch Board (FNPSW*) Front and Back View
B.4 Fingerprint sensor Board (FNPFS*) Front and Back View
Appendix C Pin Assignments Appendices
TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] C-1
Appendix C Pin Assignments
System board C.1 CN1400 SO-DIMM0 connector (200-pin)
Table C-1 SO-DIMM0 connector (200-pin) (1/3)
Appendices Appendix C Pin Assignments
C-2 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
Table C-1 SO-DIMM0 connector (200-pin) (2/3)
Appendix C Pin Assignments Appendices
TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] C-3
Table C-1 SO-DIMM0 connector (200-pin) (3/3)
Appendices Appendix C Pin Assignments
C.2 CN1410 SO-DIMM1 connector (200-pin)
Table C-2 SO-DIMM1 connector (200-pin) (1/3)
Appendix C Pin Assignments Appendices
TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] C-5
Table C-2 SO-DIMM1 connector (200-pin) (2/3)
Appendices Appendix C Pin Assignments
C-6 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
Table C-2 SO-DIMM1 connector (200-pin) (3/3)
Appendix C Pin Assignments Appendices
C.3 CN1820 Select bay interface connector (72-pin)
Table C-3 Select bay interface connector (72-pin)
C.4 CN1900 SATA interface connector (11-pin)
Appendix C Pin Assignments Appendices
TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] C-9
C.5 CN2110 PC card interface connector (70-pin)
Table C-5 PC card interface connector (70-pin)
C.6 IS2150 SD card interface connector (12-pin)
Appendix C Pin Assignments Appendices
TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] C-11
C.7 CN2300 Docking interface connector (133-pin)
Table C-7 Docking interface connector (133-pin) (1/3)
Appendices Appendix C Pin Assignments
C-12 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
Table C-7 Docking interface connector (133-pin) (2/3)
Appendix C Pin Assignments Appendices
TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] C-13
Table C-7 Docking interface connector (133-pin) (3/3)
Appendices Appendix C Pin Assignments
C.8 CN2600 Mini PCI Express interface connector (52-pin)
Table C-8 Mini PCI Express interface connector (52-pin)
Appendix C Pin Assignments Appendices
TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] C-15
C-9 CN3010 MDC interface connector (12-pin)
Table C-9 MDC interface connector (12-pin)
C.10 CN3230 Keyboard interface connector (34-pin)
C.11 CN3240 Dual Point interface connector (8-pin)
Table C-11 Dual Point interface connector (8-pin)
C.13 CN4100 LAN interface connector (12-pin)
C.12 CN9500 Switch board interface connector (8-pin)
Table C-12 Switch board interface connector (8-pin)
C.14 CN4230 IEEE 1394 interface connector (4-pin)
Table C-14 IEEE 1394 interface connector (4-pin)
C.15 CN4400 Bluetooth interface connector (20-pin)
Table C-15 Bluetooth interface connector (20-pin)
C.16 CN4610 USB port 6 connector (4-pin)
C.17 CN4611 USB port 4 connector (4-pin)
C.18 CN4612 USB port 0 connector (4-pin)
Appendix C Pin Assignments Appendices
TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] C-19
C.19 CN5000 LCD interface connector (40-pin)
Table C-19 LCD interface connector (40-pin)
Appendices Appendix C Pin Assignments
C.20 CN5080 RGB connector (15-pin)
Table C-20 RGB connector (15-pin)
C.21 CN8800 DC-IN connector (4-pin)
Table C-21 DC-IN connector (4-pin)
C.22 CN8810 Main Battery connector (10-pin)
C.23 CN9300 RTC Battery connector (3-pin)
C.24 CN8771 FAN interface connector (4-pin)
C.27 CN6170 Speaker connector (4-pin)
C.25 CN6050 Internal microphone connector (2-pin)
C.26 J6051 External microphone connector (6-pin)
C.28 J6310 Headphone connector (6-pin)
Table C-28 Headphone connector (6-pin)
C.29 CN3420 Serial connector (9-pin)
Switch Board C.31 CN9510 System board interface connector (8-pin)
Table C-31 System board interface connector (8-pin)
Fingerprint sensor Board C.32 CN9650 System board interface connector (6-pin)
Table C-32 System board interface connector (6-pin)
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Appendix D Keyboard Scan/Character Codes Appendices
TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] D-1
Appendix D Keyboard Scan/Character Codes
Table D-1 Scan codes (set 1 and set 2) (1/4)
Appendices Appendix D Keyboard Scan/Character Codes
D-2 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
Table D-1 Scan codes (set 1 and set 2) (2/4)
Appendix D Keyboard Scan/Character Codes Appendices
TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] D-3
Table D-1 Scan codes (set 1 and set 2) (3/4)
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Appendices Appendix D Keyboard Scan/Character Codes
D-6 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
Table D-3 Scan codes in Numlock mode
Table D-4 Scan codes with Fn key
Appendix D Keyboard Scan/Character Codes Appendices
TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] D-7
Table D-5 Scan codes in overlay mode
Table D-6 No.124 key scan code
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Appendix E Key Layout
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Appendix F Wiring diagrams
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Appendix G BIOS rewrite procedures
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Appendix H EC/KBC rewrite procedures
