Troubleshooting

Check the type of CD/DVD you are using. The drive supports:

DVD-ROM:DVD-ROM, DVD-Video
CD-ROM:CD-DA, CD-Text, Photo CD

 

(single/multi-session), CD-ROM

 

Mode 1, Mode 2, CD-ROM XA

 

Mode 2 (Form1, Form2), Enhanced

 

CD (CD-EXTRA), Addressing

 

Method 2
Recordable CD: CD-R, CD-RW

Check the region code on the DVD. It must match that on the DVD-ROM&CD-R/RW drive. Region codes are listed in the Optical disc drives section in Chapter 2, The Grand Tour.

Cannot write correctly If you have trouble writing, make sure you are observing the following precautions:

Use only media recommended by TOSHIBA.Do not use the mouse or keyboard during writing.Use only the software supplied with the computer for recording.Do not run or start other software during writing.Do not jar the computer during writing.

Do not connect/disconnect external devices or install/remove internal cards during writing.

If you are still unable to resolve the problem, contact your reseller, dealer or service provider.

User’s Manual

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