Troubleshooting

Volume control dial

Problem

Procedure

No sound is heard

Adjust the volume control dial.

 

To increase the volume move the volume control

 

dial to the right, and to decrease it move the

 

volume control dial to the left.

 

Turn the volume control dial while verifying the

 

volume in order to adjust.

 

 

Annoying sound is

Volume cannot be adjusted during Windows start

heard

up or shut down.

 

If you are still unable to resolve the problem,

 

contact your reseller, dealer or service provider.

 

 

External monitor

Please also refer to Chapter 3, Hardware, Utilities and Options, and to the documentation supplied with your monitor for further information.

Problem

Procedure

Monitor does not turn

After confirming that the monitor's power switch

on

is on, you should check the connections to make

 

sure that the power cord/adaptor is firmly

 

connected to the monitor and to a working power

 

outlet.

 

 

No display

Try adjusting the contrast and brightness controls

 

on the external monitor.

 

 

 

Press the FN + F5 hot key in order to change the

 

display priority and ensure that it is not set for the

 

internal display only.

 

 

 

Check to see if the external monitor is connected.

 

When the external monitor is set as the primary

 

display device in extended desktop mode, it will

 

not display when the computer wakes up from

 

Sleep Mode if the external monitor has been

 

disconnected while in Sleep Mode.

 

To keep this from happening, do not disconnect

 

the external monitor while the computer is in

 

Sleep or Hibernation Mode.

 

Remember to turn off the computer before

 

disconnecting the external monitor.

 

 

User’s Manual

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