Troubleshooting

ProblemProcedure

You place a call, but a connection can’t be made

Make sure that the settings are correct within your communication application.

After making a call you

Ensure that the communication application's tone

can’t hear a ring

or pule dialling selection feature is set correctly.

 

 

Communication is cut

The computer will automatically cut off

off unexpectedly

communication when connection with the carrier

 

is not successful for a set time interval - try

 

lengthening this time interval within your

 

communication application.

 

 

A CONNECT display is

Ensure that the communication application's

quickly replaced by NO

error control feature is set correctly.

CARRIER

 

Character display

When transmitting data you should ensure that

becomes garbled

the parity bit and stop bit settings correspond

during a

with those of the remote computer - you should

communication

check the flow control and communication

 

protocol settings within your communication

 

application.

 

 

You cannot receive an

Ensure that the communication application's

incoming call

rings before auto answer feature is set correctly.

 

If you are still unable to resolve the problem,

 

contact your reseller, dealer or service provider.

 

 

LAN

Problem

Procedure

Cannot access LAN

Check for a firm cable connection between the

 

LAN jack and the LAN hub.

 

 

Wake-up on LAN does

Make sure the AC adaptor is connected. The

not work

Wake-up on LAN function consumes power even

 

when the system is off.

 

If problems persist, consult your LAN

 

administrator.

 

 

User’s Manual

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