TCONT802AS32DA TOUCH SCREEN AND TCONT803AS32DA TOUCH SCREEN WITH DEHUMIDIFICATION

TROUBLESHOOTING (SEE TABLE 6)

Table 6. Troubleshooting.

 

 

 

Symptom

Possible Cause

Action

 

 

 

 

 

 

Display does not come on.

Comfort control is not being

Check for 24 Vac between B and Rc.

 

powered.

 

 

 

 

Temperature settings do not

The upper or lower temperature

Check temperature setpoints.

change.

limits were reached.

Check Installer Setup Numbers 0600 and

 

 

0610; modify as needed.

 

 

 

 

The keypad is fully locked.

Check Installer Setup Number 0670 to

 

 

change keypad locked options.

 

 

 

Heating or cooling does not come

Comfort control minimum off-

Wait up to five minutes for the system to

on.

time is activated.

respond.

 

 

 

 

System selection is not set to

Set system Selection to correct position.

 

Heat or Cool.

 

 

 

 

 

System type Selection is

Check Installer Setup Number 0170 and

 

incorrect.

make sure correct System type is

 

 

chosen.

 

 

 

Comfort control is calling for Heat

Heating or cooling equipment is

Check wiring.

(Heat on) or Cool (Cool on) but no

not operating.

Check Installer Setup Number 0170 and

heating or cooling is running.

 

make sure correct system type is chosen.

 

 

Verify operation of equipment in System

 

 

Test mode.

 

 

 

Comfort control does not respond

The keypad is locked.

Check Installer Setup Number 0670 to

when touch areas are pressed.

 

change keypad locked options.

 

 

 

 

Pub. No. 18-HD25D19-3

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69-1790—3

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