Service

If you are returning your Inverter/Charger to Tripp Lite, please pack it carefully, using the ORIGINAL PACKING MATERIAL that came with the unit. Enclose a letter describing the symptoms of the problem. If the Inverter/Charger is within the warranty period, enclose a copy of your sales receipt. To obtain service you must obtain a Returned Material Authorization (RMA) number from Tripp Lite or an author- ized Tripp Lite service center.

Maintenance

Your Inverter/Charger requires no maintenance and contains no user-serviceable or replaceable parts, but should be kept dry at all times. Periodically check, clean and tighten all cable connections as necessary, both at the unit and at the battery.

Troubleshooting

Try these remedies for common Inverter/Charger problems before calling for assistance. Call Tripp Lite Customer Service before returning your unit for service.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Battery Indicator Lights

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Operating Mode Switch

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Operation Indicator Lights

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

SYMPTOM

 

 

PROBLEMS

 

CORRECTIONS

No AC Output

 

 

Unit is not properly connected to utility power.

 

Connect unit to utility power.

(All Indicator Lights Are OFF)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Operating Mode Switch is set to “OFF” and

 

Set Operating Mode Switch to “AUTO/REMOTE” or “CHARGE ONLY.”

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

AC input is present.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

This is normal when the Operating Mode Switch

 

No correction is required. AC output will return when AC input

 

 

 

 

 

 

 

 

 

 

is set to “CHARGE ONLY” and AC input is absent.

 

returns. Set Operating Mode Switch to “AUTO/REMOTE” if you

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

require AC output.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Circuit breaker is tripped.

 

Reset circuit breaker.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Unit has shut down due to battery overcharge (preventing

 

Disconnect any auxiliary chargers. Reset by moving Operating

 

 

 

 

 

 

 

 

 

 

battery damage). The problem may be with connected

 

Mode Switch to “OFF.” Wait 1 minute and switch to “AUTO/REMOTE”

 

 

 

 

 

 

 

 

 

 

auxiliary chargers, if any, or with the unit’s charger.

 

or “CHARGE ONLY.” If unit remains in shutdown mode after several

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

attempts to reset, contact Tripp Lite Customer Service for assistance.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Unit has shut down due to excessive battery discharge.

 

Use an auxiliary charger* to raise battery voltage. Check external

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

battery connections and fuse. Unit automatically resets when

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

condition is cleared.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Unit has shut down due to overload.

 

Reduce load. Reset by moving Operating Mode Switch to “OFF.”

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Wait 1 minute. Switch to “AUTO/REMOTE” or “CHARGE ONLY.”

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Battery Not Recharging

 

 

Connected batteries are dead.

 

Check and replace old batteries.

(AC Input Present)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Battery fuse* is blown.

 

Check and replace fuse.*

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Battery cabling* is loose.

 

Check and tighten or replace cabling.*

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Unit has shut down due to battery overcharge (preventing

 

Disconnect any auxiliary chargers. Reset by moving Operating Mode

 

 

 

 

 

 

 

 

 

 

battery damage). The problem may be with connected

 

Switch to “OFF.” Wait 1 minute and switch to “AUTO/REMOTE” or

 

 

 

 

 

 

 

 

 

 

auxiliary chargers, if any, or with the unit’s charger.

 

“CHARGE ONLY.” If unit remains in shutdown mode after several

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

attempts to reset, contact Tripp Lite Customer Service for assistance.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Input circuit breaker is tripped.

 

Reset circuit breaker.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

All Three Battery Indicator Lights

 

 

Battery is excessively discharged.

 

Use an auxiliary charger* to raise battery voltage. Check external

Are Slowly Flashing

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

battery connections and fuse. Unit automatically resets when

(½ Second Flashes)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

condition is cleared.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

All Three Battery Indicator Lights

 

 

Battery is overcharged. Unit will shut down to prevent

 

Disconnect any auxiliary chargers. Reset by moving Operating Mode

Are Rapidly Flashing

 

 

battery damage. The problem may be with connected

 

Switch to “OFF.” Wait 1 minute and switch to “AUTO/REMOTE”

(¼ Second Flashes)

 

 

auxiliary chargers, if any, or with the unit’s charger.

 

or “CHARGE ONLY.” If unit remains in shutdown mode after several

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

attempts to reset, contact Tripp Lite Customer Service for assistance.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Red “LOW” Battery

 

 

Battery voltage is low. Unit will automatically shut down

 

Make sure that AC power is present in order to recharge batteries.

Indicator Light is Flashing

 

 

after 5 seconds to protect battery from damage.

 

Reset by moving Operating Mode Switch to “OFF then to

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

“AUTO/REMOTE” or “CHARGE ONLY.”

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

False reading due to undersized or insufficiently connected

 

Use sufficient size DC cable sufficiently connected to the

 

 

 

 

 

 

 

 

 

 

DC cabling.

 

Inverter/Charger.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Red “LOAD” Operation

 

 

Inverter is overloaded. Unit will automatically shut down

 

Reduce load. Reset by moving Operating Mode Switch to “OFF.”

Indicator Light Flashing

 

 

after 5 seconds.

 

Wait 1minute. Switch to “AUTO/REMOTE” or “CHARGE ONLY.”

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

* User-supplied.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Regulatory Compliance Identification Numbers

For the purpose of regulatory compliance certifications and identification, your Tripp Lite product has been assigned a unique series number. The series number can be found on the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to the series number. The series number should not be confused with the marking name or model number of the product.

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Tripp Lite APSX Series owner manual Service, Maintenance, Troubleshooting