Appendix (continued)

Log Server Troubleshooting

Problem

Action

 

 

The Log Server program does not run.

The Log Server requires the Microsoft Jet OLEDB 4.0 driver in order to access the database. This driver

 

is automatically installed with Windows ME, 2000 and XP. For Windows 98 or NT, you will have to go to

 

the Microsoft download site:

 

http://www.microsoft.com/data/download.htm to retrieve the driver file: MDAC 2.7 RTM Refresh

 

(2.70.9001.0)

 

Since this driver is used in Windows Office Suite, an alternate method of obtaining it is to install

 

Windows Office Suite. Once the driver file or Suite has been installed, the Log Server will run.

Sun Systems Troubleshooting

Problem

Action

 

 

Video display problems with HD15

• The display resolution should be set to 1024 x 768 @ 60Hz:

interface systems (e.g. Sun Blade 1000

Under Text Mode go to OK mode and issue the following commands:

servers).*

setenv output-device screen:r1024x768x60 reset-all

 

 

Under XWindow:

 

1. Open a console and issue the following command: m64config -res 1024x768x60

 

2. Log out

 

3. Log in

 

 

Video display problems with

• The display resolution should be set to 1024 x 768 @ 60Hz:

13W3 interface systems.

Under Text Mode go to OK mode and issue the following commands:

(e.g. Sun Ultra servers)*

setenv output-device screen:r1024x768x60 reset-all

 

Under XWindow:

1.Open a console and issue the following command: ffbconfig -res 1024x768x60

2.Log out

3.Log in

The local and remote mouse pointers do See Manual Mouse Synchronization section. not sync.

* These solutions work for most common Sun VGA cards. If using them fails to resolve the problem, consult the Sun VGA card’s manual.

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Tripp Lite B064-016-04-IPG, B064-032-04-IPG, B064-032-02-IPG Log Server Troubleshooting, Sun Systems Troubleshooting

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