Chapter 4: Diagnostics
NOTE: if you experience problems with setting up your system, always check the following things in the following order:
Memory, Video, CPU
By checking these items, you will most likely find out what the problem might have been when setting up your system. For more information on troubleshooting, check the TYAN website at: http://www.tyan.com.
4.1 Beep Codes
Fatal errors, which halt the boot process, are communicated through two kinds of audible beeps.
•Eight short beeps: It indicates that a video error has occurred.
•A single long beep repeatedly: It indicates that a DRAM error has occurred.
The most common type of error is a memory error.
Before contacting your vendor or TYAN Technical Support, be sure that you note as much as you can about the beep code length and order that you experience. Also, be ready with information regarding
4.2 Flash Utility
Every BIOS file is unique for the motherboard it was designed for. For Flash Utilities, BIOS downloads, and information on how to properly use the Flash Utility with your motherboard, please check the TYAN web site: http://www.tyan.com/
NOTE: Please be aware that by flashing your BIOS, you agree that in the event of a BIOS flash failure, you must contact your dealer for a replacement BIOS. There are no exceptions. TYAN does not have a policy for replacing BIOS chips directly with end users. In no event will TYAN be held responsible for damages done by the end user.
67
