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Chapter 4: Diagnostics
Note: if you experience problems with setting up your system, always check the
following things in the following order:
Memory, Video, CPU
By checking these items, you wi ll most likely f ind out what the pr oblem might have
been when setting up your system. For more information on troubleshooting, check
the TYAN website at http://www.tyan.com.

4.1 Beep Codes

Fatal errors, which halt the boot process, are communicated through a series of
audible beeps. For example, if the BIOS POST can initialize the video but an error
occurs, an error message will be displayed. If it cannot display the message, it will
report the er ror as a series of beeps.
The most common type of error is a memory error.
Before contacting your vendor or TYAN Technical Support, be sure that you note as
much as you can about the beep code length and order that you experience. Also,
be ready with information regarding add-in cards, drives and O/S to speed the
support process and come to a quicker solution.

4.2 Flash Utility

Every BIOS file is unique for the motherboard it was designed for. For Flash
Utilities, BIOS downloads, and information on how to properly use the Flash Utility
with your mot herboard, plea se check the TYAN web site: http://www.tyan.com/
Note: Please be aware that by flashing your BIOS, you agree that in the event of a
BIOS flash failure, you must contact your dealer for a replacement BIOS. There are
no exceptions. TYAN does not have a policy for replacing BIOS chips directly with
end users. In no event will TYAN be held responsible for damages done by the end
user.