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Removing card jams
To determine the part of the machine affected by a card jam refer to the error code on the operation panel LCD panel on the printer and the relevant page in this manual.
When removing a jammed card, make sure that the printer is turned off before carrying out the following procedure.
Hopper jam
1. Pull out the card tray.
To remove the card tray, pull it out toward you until it no longer moves and lift it.
2. Remove the jammed cards.
If you can hold the jammed card, pull it out.
If you cannot hold the jammed card:
Pull out a small portion of the cleaning unit.
Turn the right knob to drop the jammed card. Remove the fallen card.
3. Return the card tray to its original position. Push the card tray back into position on an angle.
Push the card tray back into its position while placing the card tray tabs on the folded over metal plates.
CAUTION
Pushing the tray with excessive force may cause a failure of the printer.
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