TROUBLESHOOTING

If your 7500AI 7500AI unit is not performing to your expectations, please try these simple steps.

PROBLEM

SUGGESTION

Answering system does not work

• Make sure the telephone line cord

 

is plugged in.

 

• Make sure that the AC Adaptor

 

is plugged in.

 

• Make sure the 7500AI is turned on.

 

• There has been a power failure.

 

Disconnect the telephone line cord,

 

reset the 7500AI (refer to page 38) and

 

re-connect the telephone line cord.

 

 

Answering System does not answer

• The memory may be full. Delete some

after the set number of rings.

or all of the saved messages.

 

• You might have exceeded the total

 

number of REN. See page 5.

 

 

Messages are incomplete.

• The incoming messages may be too

 

long.

 

• The memory may be full. Delete some

 

or all of the saved messages.

 

 

No sound on the speaker during call

• Adjust the volume control on the side

monitoring or message playback.

the 7500AI.

 

 

Cannot record outgoing message (OGM)

• The memory may be full. Delete some

 

or all of the saved messages.

 

 

Cannot access remote call-in features

• Make sure you’re using the correct

from another touch-tone phone.

security number.

 

• Make sure that the touch-tone phone

 

you’re using can transmit the tone for

 

at least two seconds. If it cannot, you

 

may have to change to another phone.

 

 

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Uniden 7500AI manual Troubleshooting, Problem Suggestion