HP WebQoS Software Troubleshooting on Unix, Shared Memory, Management Console Error Messages

NOTE

NOTE

Troubleshooting

Troubleshooting on UNIX

Troubleshooting on UNIX

Make sure you have installed all required patches. Refer to the release note for a list of these patches.

Shared Memory

The following warning in the /var/opt/webqos/logs/scalog file:

Couldn’t attach to shared memory

means the SCA cannot function correctly without memory segments.

Do the following:

•run ipcs to list memory segments, and then run ipcrm -mto delete memory segments.

Management Console Error Messages

The following error messages are viewable in the management console:

•The SCI on <machine> on port <number> is not running.

The WebQoS SCI is down. Restart the SCI by running

/opt/webqos/bin/sci_start and then reconnect to the management station.

You must be root to run /opt/webqos/bin/sci_start

•Problems writing to the SCI socket

The WebQoS SCI is down. Restart the SCI by running

/opt/webqos/bin/sci_start and then reconnect to the management station.

You must be root to run /opt/webqos/bin/sci_start

•Problems connecting to the SCI on <machine>. Unknown hostname

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