NOTE

NOTE

Troubleshooting

Troubleshooting on UNIX

Troubleshooting on UNIX

Make sure you have installed all required patches. Refer to the release note for a list of these patches.

Shared Memory

The following warning in the /var/opt/webqos/logs/scalog file:

Couldn’t attach to shared memory

means the SCA cannot function correctly without memory segments.

Do the following:

run ipcs to list memory segments, and then run ipcrm -mto delete memory segments.

Management Console Error Messages

The following error messages are viewable in the management console:

The SCI on <machine> on port <number> is not running.

The WebQoS SCI is down. Restart the SCI by running

/opt/webqos/bin/sci_start and then reconnect to the management station.

You must be root to run /opt/webqos/bin/sci_start

Problems writing to the SCI socket

The WebQoS SCI is down. Restart the SCI by running

/opt/webqos/bin/sci_start and then reconnect to the management station.

You must be root to run /opt/webqos/bin/sci_start

Problems connecting to the SCI on <machine>. Unknown hostname

110

Chapter 8

Page 110
Image 110
HP WebQoS Software manual Troubleshooting on Unix, Shared Memory, Management Console Error Messages