Templates

 

Service Template

 

the next section. Otherwise click [OK].

 

Add/Edit Corrective Actions This screen displays the corrective

 

actions you can configure for the service template.

Figure 4-5

Add/Edit Corrective Actions

Corrective actions are those actions taken to bring an SLO into compliance. Corrective actions may involve making trade-offs between requests belonging to different request classifications, or making trade-offs between requests going to different sites or services running on the same system. You can add, edit or delete corrective actions by selecting the appropriate button.

You can configure the following corrective actions:

Redirect sessions up to <NUMBER> times for <CLASS> priority requests

Reject <CLASS> priority requests

Defer <CLASS> priority requests

For more information about these corrective actions, refer to the online help and “Corrective Actions for SLO and Threshold Policy Violations” on page 124.

If more than one action is configured for one class, the action with the highest priority occurs first. Priority is based on the order assigned to the action, with order 1 having the highest priority.

For example, a set of corrective actions can be:

Order 1: Redirect low class sessions 3 times

Order 2: Reject low class sessions

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HP WebQoS Software manual Add/Edit Corrective Actions