Troubleshooting
“I cannot make The handset’s keypad may be locked (see page 7).
a call.”Unlock it before you make a call.
Call barring may have been set and turned on (see page 42).
“When I press Make sure the batteries are fitted in your handset. If
keys, nothing the Battery Level symbol on the display shows ‘low’,
happens.” recharge the batteries.
“When I key in a number, it appears on the display, but I can’t make an outside call.”
Try moving the handset closer to the base unit.
Try a different position for the base unit — somewhere higher if possible, or further from other electrical equipment.
Call barring may have been set and turned on (see page 42).
“The phone Check that the base unit’s mains power adapter is does not ring” plugged in and power is switched on. The base unit
needs mains power for normal operation of the phone
— not just for charging the batteries.
Make sure you’re using the telephone line cable that was supplied with your DECT 1915/1915+1. Other telephone line cables might not work.
Check that the total REN value of all equipment connected to your telephone line is no more than 3 (see page 2). Disconnect one or more telephones and see whether that helps.
“My call was cut Move the handset closer to the base unit before you try off when I went again to make a call.
out of range. Now I can’t use my handset.”
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