Troubleshooting
If you route your calls through a different service provider from the one which supplies your line, it’s possible that this could cause problems.
“I can’t receive If there’s a problem with receiving text messages on text messages.” your phone, they will arrive as spoken messages — the
network provider Message Centre will call you and you’ll be told how to listen to your messages. Here’s what to do:
1Check that the Receive phone number in your
DECT 1915/1915+1 has not been accidentally changed. Use the steps listed on page 38 to check the number, and correct it if necessary. It should be 01983391 and the Terminal number should be 0.
2New SMS messages will not be stored if message boxes are full.
Delete old messages from inbox, outbox or draft box to allow new messages to be received.
Batteries
“The handset‘s Before you first used the handset, you should have left it battery pack is on the base unit or charger pod for up to 15 hours to
running low charge the batteries fully.
within an You may need to replace the batteries (see overleaf). hour or two.”
Clean the battery charging contacts with a dry cloth.
Check the connections between the base unit and the mains power socket.
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