Troubleshooting

If your phone is not performing to your expectations, please try these simple steps first.

Symptom

Suggestion

 

 

The charge/in use or

Make sure the AC adapters are plugged into each charging cradle and

charge LED won't

wall outlet.

illuminate when the

Make sure both handsets are properly seated in each charging cradle.

handset is placed in

Make sure the charging contacts on the handsets, main base and

the main base or charging

charging cradle are clean.

cradle.

 

 

 

The audio sounds weak

Move the handset and/or main base to a different location away from

and/or scratchy.

metal objects or appliances and try again.

 

Press select/channel to help eliminate background noise.

 

Make sure that the handset is not too far from the main base.

 

 

Can't make or receive calls.

Re-register both handsets (see page 14).

 

Check both ends of the base telephone line cord.

 

Make sure the AC adapter is plugged into the main base and wall outlet.

 

Disconnect the AC adapter for a few minutes, then reconnect it.

 

Make sure that you are not too far from the main base.

 

Check the dialing mode.

 

 

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Uniden DXAI 5188-2 Series manual Troubleshooting, Symptom Suggestion Charge/in use or