English - 19
Audio issues Possible solutions
There’s a lot of
noise or static on
the line
xCheck for interference from appliances (microwave
ovens, TVs, etc.) or wireless devices (baby monitors, WiFi
equipment, etc.). Move the handset or base away from the
interference source.
xIf you use a telecoil hearing aid, turn on T-coil mode (see
page 8).
xIf you have any service that uses the phone line, add a DSL
or telephone line filter (see page 20).
Caller ID problems Possible solutions
Caller ID information does
not display.
xLet calls ring twice before answering.
xMake sure your Caller ID service is active.
Caller ID displays briefly
and then clears.
xYou may have to change the line mode. Contact
Customer Service for instructions.
Multistation problems Possible solutions
I can’t transfer calls. xReset all the stations (see page 20).
Two handsets can’t talk to a caller. xSee if any station is in Privacy Mode.
A handset says
Unavailable
. xMove the handset closer to the base.
xSee if any station is in Privacy Mode.
I can’t register a new handset. xReset the handset (see page 20).
xSee if you have 12 registered handsets.
Answering system problems Possible solutions
The answering system does not
work.
xMake sure the answering system is on.
xMake sure the base is plugged in.
The system won't record
messages.
xSee if
Record Time
is set to
Announce Only
.
xDelete messages (memory may be full).
A handset can't access the
answering system.
xSee if another handset is using the system.
xMake sure the phone is in standby.
My outgoing message is gone. xIf there was a power failure, re-record your
personal outgoing message.
I can’t hear the base speaker. xMake sure call screening is turned on.
xChange the base speaker volume.
Messages are incomplete. xIncrease the
Record Time
.
xDelete messages (memory may be full).
The system keeps recording when
I answer on an extension.
xYou may have to change the line mode.
Contact Customer Service for instructions.