Audio issues

Possible solutions

 

xx Check for interference from appliances (microwave

 

ovens, TVs, etc.) or wireless devices (baby monitors, WiFi

There’s a lot of

equipment, etc.). Move the handset or base away from the

interference source.

noise or static on

xx If you use a telecoil hearing aid, turn on T-coil mode (see

the line

page 8).

 

 

 

 

 

 

xx If you have any service that uses the phone line, add a DSL

 

or telephone line filter (see page 20).

Caller ID problems

 

 

Possible solutions

Caller ID information does

xx Let calls ring twice before answering.

not display.

 

 

xx Make sure your Caller ID service is active.

 

 

 

 

 

Caller ID displays briefly

 

xx You may have to change the line mode. Contact

and then clears.

 

 

Customer Service for instructions.

Multistation problems

 

 

Possible solutions

I can’t transfer calls.

 

 

 

 

xx Reset all the stations (see page 20).

Two handsets can’t talk to a caller.

 

xx See if any station is in Privacy Mode.

A handset says Unavailable.

 

 

xx Move the handset closer to the base.

 

 

xx See if any station is in Privacy Mode.

 

 

 

 

 

I can’t register a new handset.

 

xx Reset the handset (see page 20).

 

xx See if you have 12 registered handsets.

 

 

 

 

 

Answering system problems

Possible solutions

The answering system does not

xx Make sure the answering system is on.

work.

 

 

 

xx Make sure the base is plugged in.

The system won't record

 

xx See if Record Time is set to Announce Only.

messages.

 

 

 

xx Delete messages (memory may be full).

A handset can't access the

 

xx See if another handset is using the system.

answering system.

 

 

 

xx Make sure the phone is in standby.

My outgoing message is gone.

xx If there was a power failure, re-record your

 

personal outgoing message.

 

 

 

 

 

I can’t hear the base speaker.

 

xx Make sure call screening is turned on.

 

xx Change the base speaker volume.

 

 

 

 

Messages are incomplete.

 

xx Increase the Record Time.

 

xx Delete messages (memory may be full).

 

 

 

 

The system keeps recording when

xx You may have to change the line mode.

I answer on an extension.

 

 

Contact Customer Service for instructions.

English - 19

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Uniden UND1685 manual Multistation problems Possible solutions, Answering system problems Possible solutions