Troubleshooting, Observed Problem, Possible Cause, Remedy

Troubleshooting

Note: Before troubleshooting system, make sure power to circuit from breaker or fuse panel is turned ON.

The three most common causes of a malfunctioning electric fireplace are:

1.Tripped circuit breaker or blown fuse.

2.Loose or burned out light bulb.

3.Obstructed or clogged fan blower.

OBSERVED PROBLEM	POSSIBLE CAUSE		REMEDY

No operation or indicator light	1.	No power to fireplace	1.	Check circuit breaker or fuse
at power/heater switch	2.	Defective switch lamp	2.	Replace defective switch.
				See Servicing Control Pan-
				el, page 16
	3.	Defective wiring	3.	Check connections from
				main power harnesses to
				terminals on control panel.
				See Servicing Control Pan-
				el, page 16

Poor flame motion; flame pat- tern is sporadic or uneven in viewing area

1.Tangled or loose flame pennants

2.Obstructed or clogged fan blower

3.Damaged or dislodged fan blower wheel

1.Inspect flame pennants. Un- tangle or replace if neces- sary. See Servicing Flame

Pennants, page 18

2.Check fan blower for de- bris. Vacuum areas around blower wheel and remove any obstructions. See Main- taining Motors, page 15

3.Remove and inspect fan blower housing See Servic- ing Fan Blower, page 18

Dull flame appearance or inac- 1.	Burned out or loose light
tive ember bed effect	bulb
2.	Broken lamp fixture
3.	Loose or missing reflective
	ribbons

1.Inspect light bulbs; tighten or replace light bulbs as necessary. See Replacing Light Bulbs, page 15

2.Remove and replace broken lamp fixture. See Replacing

3.Inspect reflective ribbons.

Reattach or replace as nec- essary. See Replacing Re- flective Ribbons, page 21

No heat or intermittent heat 1. Obstructed heater blower	1. Clear heater fan of debris
output. (If equipped with a	or blockage; vacuum area
heater)	around blower intake and
	remove any obstructions
	in the discharge area. See
	Maintaining Motors, page 15
2. Burned out heat element	2. Remov and replace blower
or blower fan	heater assembly. To access
	and remove see Optional
	Heater Accessory, page
	10
3. Defective heater switch or	3. Inspect wiring connections
wiring	from switch to blower. Re-
	place switch if defective.
	See Servicing Control Pan-
	el, page 16

115121-01B