ICA-500 User’s Manual

Appendix C: Troubleshooting

&Frequently Asked Questions

 

Question

 

Answer or Resolution

 

 

 

 

 

 

 

 

 

 

 

 

 

Features

 

 

 

 

The

video

and audio

The ICA-500 utilizes JPEG compression to providing high

codec is adopted in the

quality images. JPEG is a standard for image compression

ICA-500.

 

 

 

 

and can be applied to various web browsers without the need

 

 

 

 

 

 

to install extra software.

 

 

 

 

 

 

The audio codec is ADPCM compression.

The

maximum

number

The maximum number of users is depending on the total

of users access ICA-500

bandwidth accessed to ICA-500 from clients. The data

simultaneously.

 

 

throughout of ICA-500 is around 5~6Mbps. Therefore, the

 

 

 

 

 

 

maximum number of connected clients is varying by settings

 

 

 

 

 

 

of resolution and frame rate. Obviously, the performance of

 

 

 

 

 

 

the each connected client will slow down when many users

 

 

 

 

 

 

are logged on.

The ICA-500 can be

The ICA-500 is not weatherproof. It needs to be equipped

used outdoors or not.

 

with a weatherproof case for outdoors using. However,

 

 

 

 

 

 

equipped with a weatherproof case will disable the audio

 

 

 

 

 

 

function of ICA-500.

 

 

 

 

 

 

Install ICA-500

Status LED does not

 

• Check and confirm that the standard AC adaptor, included

light up.

 

 

 

 

in packaged, is used. Secure the power connector and re

 

 

 

 

 

 

powers it on again.

 

 

 

 

 

 

• If the problem is not solved, the ICA-500 might be faulty.

 

 

 

 

 

 

Contact your dealer for further help.

The

network

cabling is

The ICA-500 uses Category 5 UTP cable allowing 10 and/or

required for the ICA-500.

100 Base-T networking.

The ICA-500 will be

If a firewall exists on the network, port 80 is open for ordinary

installed and work if a

data communication. The ICA-500 uses port 80(default) only.

firewall

exists

on

the

This port (or the port you specify from the Configuration

network.

 

 

 

 

screen if you change the default port) needs to be opened on

 

 

 

 

 

 

the firewall.

The

username

and

Username = admin and leave password blank.

password for

the

first

Note that it’s all case sensitivity.

time

or

after

factory

 

default reset

 

 

 

 

Forgot

the

username

Follow the steps below.

and password

 

 

1. Restore the factory default setting by press pressing and

 

 

 

 

 

 

holding down more than 8 seconds when power on

 

 

 

 

 

 

ICA-500.

 

 

 

 

 

 

2. Reconfigure the ICA-500.

65/80