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| • Packet Filtering of the router may prohibit access from an |
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| external network. Refer to your router's manual for details. |
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| • Access |
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| of the router and port number of |
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| • Some routers reject the global IP address to access |
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| |
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| address and correct port number of |
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| • When you use DDNS, you need to set Default Gateway and |
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| DNS server address. |
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| • If it’s not working after above procedure, reset |
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| default setting and installed it again. |
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| • If the problem is not solved, the |
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| Contact your dealer for further help. |
Image or video does not | • The first time the PC connects to | ||
appear in the main page. | Security Warning window will appear to download ActiveX | ||
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| Controls. When using Windows NT, Windows 2000 or |
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| Windows XP, log on with an appropriate account that is |
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| authorized to install applications. |
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| • Network congestion may prevent the Image screen from |
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| appearing quickly. You may choose lower resolution to |
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| reduce the required bandwidth. |
Check the | Go to C:\Windows\Downloaded Program Files and check to | ||
ActiveX is installed on | see if there is an entry for the file “WebWatch Class”. The | ||
your computer |
| status column should show “Installed”. If the file is not listed, | |
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| make sure your Security Settings in Internet Explorer are |
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| configured properly and then try reloading the |
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| home page. Most likely, the |
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| download and install correctly. Check your Internet Explorer |
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| security settings and then close and restart Internet Explorer. |
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| Try to browse and log in again. |
Internet Explorer |
| Setup the IE security settings or configure the individual | |
displays the following | settings to allow downloading and scripting of unsigned | ||
message: “Your current | ActiveX controls. | ||
security settings prohibit |
| ||
downloading ActiveX |
| ||
controls”. |
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| |
The | work | • Might be caused from the firewall protection. Check the | |
locally but not externally. | Internet firewall with your system or network administrator. | ||
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| The firewall may need to have some settings changed in |
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| order for the |
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| • Make sure that the |
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| web server running on your LAN. |
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| • Check the configuration of the router settings allow the |
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| |
The unreadable |
| Use the operating system of the selected language. Set the | |
characters are |
| Encoding or the Character Set of the selected language on | |
displayed. |
| the Internet Explorer. | |
Frame rate is slower | • The traffic of the network and the object of the image affect | ||
than the setting. |
| the frame rate. The network congestion causes frame rate | |
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| slower than the setting. |
67/80