Veo ICA-500 [Refresh], Video Quality of ICA-500

ICA-500 User’s Manual

	• When more than one client were viewing, the frame rate
	becomes slower.
	• Ethernet switching hub can smooth the frame rate especially
	in viewing on the Multi-Camera screen.
Blank screen or very	• Your connection to the ICA-500 does not have enough
slow video when audio is	bandwidth to support a higher frame rate for the streamed
enabled.	image size. Try reducing the video streaming size to 176x144
	or 320x240 and/or disabling audio.
	• Audio will consume 32 to 64 kbps. Disable audio to improve
	video. Your Internet connection may not have enough
	bandwidth to support streaming audio from the ICA-500.
Image Transfer on	• Default Gateway and DNS server address should be set up
e-mail or FTP does not	correctly.
work.	• If FTP does not work properly, ask your ISP or network
	administrator about the transferring mode of FTP server.
Pan/Tilt, Zoom and	• Click [Refresh] on the Internet Explorer when the
Focus do not work.	communication stops with the ICA-500. The image will
(Including Click to	refresh.
Center and Preset	• Other clients may be operating Pan/Tilt.
Positioning)	• Pan/Tilt operation has reached the end of corner.
	• Turning off Remote Camera Control may lock the Pan/Tilt
	operation.
Pan/Tilt, Zoom and	There may be a slight delay when you are using the Pan/Tilt
Focus do not work	feature in conjunction with streaming audio and video. If you
smoothly.	find that there is a significant delay while panning or tilting the
	camera, try disabling the audio streaming and/or reducing the
	video streaming size.
	Video Quality of ICA-500
The focus on the	• The lens is dirty or dust is attached. Fingerprints, dust, stain,
ICA-500 is bad.	etc. on the lens can degrade the performance of the
	Automatic Focusing feature (for PTZ model). Clean the lens
	with lens cleaner. Or adjust the camera focus manually (for
	PT model)
	• Manual focusing may be set. Press appropriate one of the
	Focus buttons at the operation panel (for PTZ model).
	• Blurred images may have been registered when registering
	or modifying the preset button or home position button. Adjust
	the focus in manual focusing again, or press the Auto Focus
	button (for PTZ model).
	• The image may be out of focus, if the object is too near, or
	depending on the zoom position. Move the object off
	ICA-500, or adjust the zoom position (for PTZ model).
	• Some objects are difficult to focus on by Auto Focus button.
	Press the Auto Focus button and put it into operation again.
	When the objects are still out of focus, adjust the focus using
	manual focusing, or change the objects using Pan/Tilt
	operation or Zooming features (for PTZ model).
The color of the image is	• Adjust White Balance (for PTZ model).
poor or strange.	• To insure the images you are viewing are the best they can
	be, set the Display property setting (color quality) to 16bit at

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